Quality Specialist, Amazon Leo

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Amazon Leo Quality team is driven to develop a Quality System that is capable of scaling aerospace quality to volume and cost levels to meet end customer needs. This position will join the team at an exciting moment, with an opportunity to own quality system development and contribute to the design of requirements, processes, and systems used across the business.

Perform daily defect resolution as the Quality member.
- Investigates Production System issues to reduce defect rates and drive root cause corrective actions
- Implements the Leo Quality System through process development and launch mechanisms.
- Partners with cross-functional groups to develop and qualify internal production processes, including Quality Assurance processes
- Conduct rigorous Continuous Improvement activities to prevent recurrence of non-conformance during assembly.
- Perform audit activities to ensure compliance to QMS requirements.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. or , U.S. permanent (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
Key job responsibilities

- Manage the MRB process at production floor
- review the non-conformance and approve the disposition
- Perform the Root cause analysis to reduced NC
- Lead the work instruction (SOP) for quality inspection team
- Perform In-Process and Outgoing Quality Inspection for assembly process
- Drive inspection improvement process and work toward industry 4.0 standards for automated inspection system such as Vision, Sensor based.
- Lead the Problem solving by using tool such as lean six sigma, 8D, A3, Ishikawa diagram or cause-and-effect diagram, Design of Experiment.

A day in the life
- 24 hour NC review to see the trends and work towards for containment actions
- Review the NC on production floor and perform disposition.
- Review the rework and lead salvage process
- Perform measurement for quality lab measurement such as CMM, Romer Arm, Optical Vision System, OMM, Height Gage and other gages.
- Work with Quality Engineering and Quality Inspection team and provide support as needed for both function as needed.

About the team
Here at Amazon, we embrace our . We are committed to furthering our culture of . Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.