Pre-Sales Engineer
Job DescriptionJob Description
Position Overview:
The Pre-Sales Engineer is key technical resource responsible for designing and supporting solutions across Razor’s Infrastructure and Cloud portfolio. This role focuses on systems and architectures that include virtualization platforms, Razor Cloud services (IaaS, DRaaS, BaaS), multi-cloud environments, enterprise networking, network security, and server architectures.
Working closely with Account Executives, customers, and the engineering team, this position bridges business objectives with secure, scalable, and cost-effective technical designs. The role participates throughout the sales cycle — from discovery and solution architecture to proposal support, customer presentations, and project handoff — ensuring solutions are technically sound and aligned with customer needs.
Key Responsibilities
Pre-Sales & Solution Design
· Collaborate with Account Executives to understand customer business drivers, technical requirements, and challenges.
· Lead technical discovery sessions to assess existing infrastructure and identify opportunities for improvement or modernization.
· Architect solutions in the following key areas:
o Virtualization platforms (VMware, Hyper-V, Nutanix, etc.)
o Razor Cloud services: Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), Backup as a Service (BaaS)
o Multi-cloud solutions integrating Azure, AWS, and other providers
o Enterprise networking (LAN/WAN, SD-WAN, wireless)
o Network security (firewalls, segmentation, VPN, Zero Trust)
o Server architectures (on-premises, hybrid, and converged/hyperconverged solutions)
· Create detailed solution diagrams, bills of materials (BOMs), and scopes of work (SOWs).
· Validate solution designs with vendors and align with industry best practices.
· Participate in customer-facing presentations, workshops, and technical Q&A sessions.
Collaboration & Project Handoff
· Coordinate with engineering teams to ensure smooth project transitions from pre-sales to delivery.
· Support Project Managers with technical insights during planning and execution.
· Engage with third-party installation/support partners when required.
Technical Expertise & Continuous Improvement
· Maintain deep technical knowledge across infrastructure, virtualization, and cloud solution areas.
· Stay current with emerging technologies, product updates, and industry trends.
· Provide feedback to leadership on solution gaps, market demand, and product roadmap opportunities.
Customer & Business Engagement
· Develop trusted advisor relationships with customer IT and business leadership.
· Support sales strategy development to expand customer adoption of Razor infrastructure and cloud solutions.
· Assist in partner and vendor engagement to strengthen solution delivery and support.
Qualifications
· 5+ years in a Sales Engineer, Solutions Architect, or senior engineering role focused on infrastructure and cloud solutions.
· Proven expertise in virtualization, cloud services, networking, network security, and server architectures.
· Experience with multi-cloud integration, DRaaS, BaaS, and hybrid infrastructure deployments.
· Strong understanding of data center networking, security frameworks, and compliance requirements.
· Excellent technical presentation, proposal writing, and interpersonal skills.
· Ability to manage multiple priorities and work in a fast-paced environment.
· certifications: Nutanix, VMWare, Microsoft Azure, Veeam, Cisco, Fortinet, or equivalent.
Company DescriptionYour Trusted IT Solutions Expert
Razor Technology gives you all the tools, resources, and technology you need to stay competitive, relevant, and profitable. Your fast-changing business challenges keep us focused on providing world-class technology solutions. But our desire to create trusted, long-lasting relationships keeps us focused on delivering the highest standards of service.
Keeping up with emerging technologies and trends isn’t easy—but you don’t have to do it alone. We’re with you every step of the way. We develop, implement, and support end-to-end IT solutions that simplify your infrastructure, eliminate cost, and allow you to scale on demand.
Headquartered in Philadelphia, we serve over 300 clients in the greater Northeast and Mid-Atlantic regions. Whether SMB or enterprise, our clients need help leveraging the benefits of scalable, reliable and secure IT solutions. We take the pressure off you and your IT department so you can focus on what matters most: running your business.Company DescriptionYour Trusted IT Solutions Expert\r\nRazor Technology gives you all the tools, resources, and technology you need to stay competitive, relevant, and profitable. Your fast-changing business challenges keep us focused on providing world-class technology solutions. But our desire to create trusted, long-lasting relationships keeps us focused on delivering the highest standards of service.\r\nKeeping up with emerging technologies and trends isn’t easy—but you don’t have to do it alone. We’re with you every step of the way. We develop, implement, and support end-to-end IT solutions that simplify your infrastructure, eliminate cost, and allow you to scale on demand.\r\nHeadquartered in Philadelphia, we serve over 300 clients in the greater Northeast and Mid-Atlantic regions. Whether SMB or enterprise, our clients need help leveraging the benefits of scalable, reliable and secure IT solutions. We take the pressure off you and your IT department so you can focus on what matters most: running your business.