Account Project Coordinator

Job DescriptionJob Description

Custom Mechanical Solutions delivers energy-efficient HVAC systems across the Pacific Northwest, with deep expertise in healthcare, education, data centers, and retrofit projects. We work with top manufacturers to meet performance and sustainability goals—always focused on quality, care, and progress.

If you're ready to grow your career, we're glad you found us. At CMS, you'll join a team that supports your development and gives you space to make an impact. We review every application carefully and appreciate your interest in growing your career with our team.

The Project Coordinator role is responsible for assisting Technical Project Managers with tracking, updating, and dissemination of project details for large scale Account commercial heating, ventilation, and air conditioning (HVAC) equipment projects. They will monitor the overall progress of projects to be sure milestones are on track. This will be achieved by working closely with our Accounts team to learn our processes and ultimately deliver on our high standards for customer satisfaction and success.

Location: Remote – Eastern or Mountain Time Zone
Pay Range: $60,000-$75,000
The compensation range for this role is determined by factors such as experience, education, and job-related skills.
This position is eligible for full benefits, including medical, dental, vision, paid time off, and retirement options.

Job responsibilities include (but are not limited to) the following:

• Ability to support East coast and West coast projects as required including but not limited to project calls and site visits.
• Establishing a professional relationship with Account Customer
• Understanding key stakeholder roles and their responsibilities
• Plan and manage team goals, project schedules and new information
• Communicating with customers and their representatives; including building owners, mechanical contractors, other trades, subcontractors, and field staff
• Assist with coordination of onsite equipment delivery specifics
• Supervise current projects and coordinate all team members to keep workflow on track
• Aiding the project management team with gathering requested documentation from our customers (equipment manuals, spare parts, and filter lists)
• Track and ensure timely invoicing of projects
• Assist with monitoring and tracking job costs for accurate reporting
• Attend and provide feedback as required on project specific contractor meetings
• Interfacing between multiple players to maintain project milestone date accuracy
• Attending regular internal and external meetings to provide updates and feedback as required
• Contributing to the building of processes and procedures for new accounts
• Visit jobsites and factories to gain a better understanding of our equipment, industry, and customer.
• Shadow project managers and participates in CMS provided training classes
• Opportunity to be a part of a growing new team and assist with setting standards and implementing, streamlining, and creating new processes.
• Advancement opportunities

Education & Experience Requirements:

Minimum of two (2) years administrative experience in high volume, fast paced and high pressure work environment. HVAC and/or construction related experience a plus. This position works in a typical office environment with occasional visits to jobsites.

The Project Coordinator must have exceptional written and verbal communications skills. Candidate must demonstrate the ability and willingness to communicate in a clear, concise, and diplomatic manner. Outstanding attention to detail, willingness to collaborate in a team setting, and excellent organizational skills are critical in a culture valuing honesty, integrity, dedication, resourcefulness, independence, and taking ownership. Candidate must have ability to develop and maintain deep customer and stakeholder relationships based on trust. Candidate must be passionate about helping our customers achieve success and must continually strive to improve their understanding of our customers to provide first-class customer service.

Employment practices will not be influenced or affected by an applicant's or employee's , , , sex (including ), origin, , , genetic information, , gender or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.