QA Specialist - Data Center
Job DescriptionJob Description
At Black Box, quality is not an afterthought-it's built into everything we do. The Quality Analyst plays a critical onsite role ensuring Black Box projects meet or exceed industry codes, client expectations, and internal Quality Management System (QMS) standards. This position serves as the site-level quality point of contact, partnering with field teams, leadership, clients, and subcontractors to embed quality into daily execution from project start through closeout.
If you are detail-driven, technically minded, and passionate about continuous improvement in high-impact construction environments, this role offers the opportunity to shape quality outcomes that matter.
What You'll Do
Safety, Values & Culture
- Make safety the top priority by following all Safe Work Practices, company Safety Programs, and client site policies to ensure accident-free operations every day.
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- Promote and model Black Box Core Values to strengthen company culture and project execution standards.
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Quality Leadership & Program Execution
- Serve as the site-specific Black Box quality "point person," overseeing execution of quality program elements throughout the full project lifecycle.
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- Develop, implement, deploy, and train the Black Box Quality Management System (QMS) in alignment with corporate program structures and site requirements.
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- Develop and execute a QA tactical implementation plan that promotes quality awareness and drives consistent behaviors across the site.
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- Confirm all quality-related activities comply with industry codes, client requirements, and general contractor standards.
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Inspections, Audits & Risk Management
- Monitor and inspect operations impacting quality to verify compliance with customer, industry, and internal standards.
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- Coordinate and perform timely quality inspections based on production status and risk assessment aligned to the project schedule.
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- Issue, document, track, and collaborate with project teams to close nonconformance reports (NCRs); analyze trends to identify recurring issues.
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- Conduct corrective action verification audits for nonconforming work.
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Training, Coaching & Collaboration
- Train and coach QA Specialists and internal project staff on effective quality integration within daily workflows.
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- Facilitate quality-focused communication with internal teams, subcontractors, clients, and external partners to proactively prevent issues.
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- Collaborate with Black Box program leaders and client/GC representatives to integrate applicable quality requirements into both Black Box QMS and customer quality programs.
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Documentation, Analytics & Continuous Improvement
- Partner with subject matter experts to develop technical installation standards, procedures, and quality documentation.
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- Develop, maintain, and deploy quality tools that reinforce a strong quality culture across the jobsite.
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- Generate and analyze quality data and metrics to measure performance, assess risk, and support informed decision-making.
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- Ensure quality standards, processes, and updates are clearly communicated to all relevant stakeholders.
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What Makes You Successful
- Strong understanding of construction quality principles, industry codes, and client quality expectations.
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- Proven ability to lead quality initiatives in active construction or technical project environments.
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- Excellent communication, facilitation, and technical writing skills.
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- Analytical mindset with the ability to interpret data, identify trends, and drive corrective actions.
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- Collaborative, proactive approach with the confidence to influence quality outcomes across disciplines.
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Education & Experience
- \nBachelor's degree in Construction Management, Engineering, or a related field
(Relevant experience may be considered in lieu of degree).
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Certifications ()
- OSHA 30-Hour Certification
(Must be obtained within six (6) months of hire if not already certified)
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- ASQ certifications: CQT, CQM, and/or CQE\n
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- BICSI certifications such as IN225, IN250, TE350, DCDC, and/or RCDD\n
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Additional Information
- This role requires onsite presence in active construction environments.
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- Responsibilities may evolve based on project scope and business needs.
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Why Black Box?
Black Box is a leading global technology solutions provider with 2,500+ team members across 24 countries. We design, deploy, and manage world-class IT infrastructure solutions for some of the most demanding environments worldwide. We value innovation, ownership, transparency, and continuous growth-both in our business and our people. When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience.
Equal Opportunity Employer - Black Box is an equal opportunity employer. We welcome applicants of every background and do not discriminate based on , , , or expression, , , , , veteran status, or any other protected status.