Quality Technician

Job DescriptionJob Description

We are seeking an exceptional Quality Technician to join our growing Supply Chain team.

About the job

Are you passionate about turning ideas into reality, embracing ownership, and working at the forefront of connectivity? Join viaPhoton and be part of a culture that thrives on fearless innovation, teamwork, and continuous growth, where learning, unlearning, and relearning are part of the journey.

This dynamic role offers significant ownership and responsibility. We’re looking for individuals who excel in environments where their contributions make an impact, are hungry to learn, and are energized by meaningful work that drives company growth while accelerating their career. If this sounds like you, we’d love to hear from you!

Who We Are

We are changing the norm by being customer focused, technology led.

viaPhoton is on an ambitious mission to revolutionize how critical digital infrastructure is manufactured and deployed. Best-in-class data centers and telecom providers need fiber optic solutions delivered in weeks, not months—whether that’s for AI infrastructure, 5G networks, or next- broadband. We’re reimagining fiber optic manufacturing for the AI era. Manufacturing is no longer just an operations challenge, but an automation and speed-to-market problem that customers urgently need solved. In less than 5 years, we’ve grown to a team of over 150, and have added top cloud service providers to our growing customer base. We have only just gotten started -- our ambition is to become the market leader of the $40+ BN connectivity industry.

We seek candidates who will be culture contributors and who align with our core values:

• Fearless Innovation we are pioneers unafraid to change the norm in relentless pursuit of better

• Forward Together we believe that when we work together toward a collective goal, we all succeed

• Integrity Over Everything we believe in long term relationships and doing what is right, always

• Nimble, Always we are solutions obsessed, move fast, and stay nimble

• Be the Bar we set our own standard of excellence and hold ourselves to it

What You Will Do

As a Quality technician, you will be responsible for overall quality of the raw materials and finished products either manufactured or outsourced. This is for a 3:30PM-1:00AM shift. Your main duties include inspecting and testing raw materials and finished products to verify they meet all specifications and company standards. The person must be a champion of Quality to both internal and external customers.

• Support verification, validation, and reliability testing of products during the Product Development Process, research projects, and ongoing reliability testing (ORT).
• Perform inspections and testing of raw materials and finished products to ensure they meet all specifications and company standards.
• Operate and perform minimal preventive maintenance on reliability test systems such as thermal chambers, optical test equipment, UV test equipment, tensile testers, vibration test equipment, thermal shock equipment, twist test equipment, Hi-Pot testers, insulation resistance equipment, lighting surge testers, digital volt meters, dimensional measuring equipment, immersion and rain test systems, and related software.
• Manage multiple project priorities while collaborating with key stakeholders and effectively communicating data and results in standard formats.
• Generate detailed, accurate, and well-presented reports with excellent writing skills.
• Ensure all test and measuring equipment are calibrated, coordinating and scheduling calibration before due dates.
• Maintain and order inventory of critical testing materials, components, and accessories (e.g., test leads, adapters).
• Support the creation of procedures, 8D reports (root cause analysis and corrective actions), reliability reports, first article inspection reports, and quality status records.
• Focus on three key areas:
  • Continuous Improvement
  • Quality Assurance: Develop preventative systems to improve products and services.
  • Quality Control: Inspect and test to maintain the integrity of processes and products.

• Develop and maintain inspection reports, ensuring compliance with company standards and specifications.
• Perform annual calibration of test equipment and maintain records.
• Coordinate with vendors for calibration visits.
• Conduct inspections across all production stages.
• Prepare and maintain test data for review, evaluating data and drafting reports with any deviations from standards.
• Identify areas for quality control improvement and implement new methods as needed.
• Communicate any quality or compliance concerns with urgency.
• Understand and apply industry test standards.
• Manage priorities, attend relevant meetings, and assist in developing test procedures and work instructions.
• Perform additional duties as requested.

What You Will Bring

• Associate degree in Engineering Technology or a 2-year Diploma in Electrical/Electronic/Mechanical/Optical etc. or
• Candidates with non-technical Diploma or associate degree can be considered if they have right experience & attitude to learn.
• Preferably 5+ years of industrial experience in manufacturing environment.
• Must be willing to travel.
• Come with intellect and drive, we’ll teach you the rest.
• Ability to learn, unlearn, and relearn. The ability to learn quickly and continuously and maintain a flexible and adaptive mindset necessary for a fast-paced environment.
• A proactive, self-driven mindset where your growth is dependent on you.
• Creative problem solving; if you don't know the answer, you’ll know how to find a way to it.
• Multi-tasking with the ability to handle multiple inquiries at once and prioritize them accordingly.

Why Join Us

• Cutting-Edge Technology – Opportunities to work on the forefront of fiber optic technology.

• Professional Development – We’re committed to your growth, offering resources, career development, and a culture where your voice is heard.

• Fun Team Environment – Monthly team bonding events, free lunches, and activities to keep us connected.

• Flexible Paid Time Off – Take time when you need it, with PTO that grows over time plus 10 paid holidays, including two floating holidays to use at your discretion.

• 401(k) Match – we offer up to 5% company match to help you plan for your future.

Ready to Build the Future? Apply now