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Research Technician

Job DescriptionJob Description

Research Technician

Starting wage: $17.51/ per hour

Internal applicants reference Promotion/Transfer policy for eligibility along with requirements below

As one of the largest IT asset disposition companies in the world, EPC we are devoted to providing seamless and integrated data security and end-of-life IT asset solutions for hundreds of organizations around the world. Customers choose us because we understand the growing need for a sustainable, secure, and environmentally responsible method of IT disposal.

As we continue to grow, we are looking for dedicated professionals to join our team and help us deliver exceptional service and innovative solutions. You will play a vital role in supporting our mission and ensuring operational excellence. Key responsibilities include, but are not limited to:

Brief Summary of Duties

  • Adhere to written procedures for testing, data removal, and factory resetting of networking equipment, appliances, and other data center hardware.
  • Accurately document all conditional issues, system logs, product inventory, and data erasure records within EPC’s Inventory Management Software.
  • Conduct testing, diagnostics, sorting, and asset tracking of electronic devices to determine resale eligibility.
  • Perform minor diagnostic tests to assess the functionality and condition of IT equipment.
  • Consistently meet and exceed daily production goals while maintaining a strong focus on quality.
  • Identify and report deviations from approved procedures to support process improvements and updates.
  • Handle IT equipment efficiently, including packing/unpacking, wrapping, sorting, palletizing, loading, and transporting items within the warehouse using pallet jacks and carts.
  • Other duties as assigned by department

Experience and/or Education Requirements

• High school diploma or GED

• Excellent written and verbal communications skills.

• Applicant has typing skills and be able to perform constant data entry

• Resume shows a background working with computers

• Work history doing hardware repair

• Productively work as an individual and as part of a team

• Personality needs to be outgoing, energetic, and able to multi-task and be able to prioritize workflow

• Be creative when it comes to marketing and be able to quickly understand the value of IT type product

Experience and/or Education

• A+ certification or IT type degree

• PC Tech Experience

• Previous employment in computer related job

• Familiar with selling on the Internet sales websites

At EPC, we offer a broad range of benefits including but not limited to:

  • Competitive pay
  • 401K with matching contributions
  • Immediate PTO eligibility and paid holidays
  • Full medical, dental and vision benefits for you and your family
  • Company sponsored short-term, long-term & life insurance plans
  • Career advancement opportunities
  • Employee equipment discounts
  • Extensive training and development programs
  • Company volunteer opportunities
  • An exciting career where every day is different
  • A dedication to work/life balance and a holistic approach to employee support.

EPC Veteran Advantage

Additionally, EPC rewards eligible individuals who are currently serving, or who have served, in the U.S. Armed Forces with an additional Veteran bonus after 90 days of employment.

Equal Opportunity Employer
E-Verify Employer

We strive to make our career opportunities accessible to all applicants. If you have a and need assistance completing the application, please refer to our career page for more information.

Rev. 1/2025