Staffing Administrator, Workforce Staffing
Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
The WWGS Workforce Staffing team is a skilled, customer obsessed, support team that owns hiring across multiple locations for entry-level customer facing associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.
As a Staffing Administrator, you will serve as the first face of Amazon to candidates and are essential to creating a positive hiring experience and preparing our associates for a successful Day 1. Staffing Administrators must demonstrate customer obsession by pivoting quickly between tasks, ensuring our candidates move through the new hire process smoothly and efficiently. Staffing Administrators will work up to 40 hours per week with a flexible schedule that may include nights and weekends based on business needs.
Successful candidates will be approachable, action-oriented, flexible problem solvers with great verbal and written communication skills and have exceptional attention to detail. Our team’s schedules vary and require travel to multiple sites according to business needs. We roll up our sleeves, work hard, have fun and make history!
Key job responsibilities
• Help candidates progress through the hiring process including application completion, reviewing work authorization documentation, taking badge photos, and other duties as assigned.
• Consult with applicants to determine the best match for their desired position and available opportunities.
• Utilize the Applicant Tracking System to move can candidates through the application process as well as other various technologies.
• Complete daily audits and resolve errors.
• Meet critical deadlines for initiating background screening and 100% compliance for work authorization documentation.
• Flawless execution of high-volume transactions in alignment with standard operating procedures.
• Resolve candidate escalations including identifying and removing barriers.
• May work on projects as assigned by the lead or manager.
• Maintain 100% confidentially with candidate’s personal information and sensitive topics.
• Staffing Administrators are required to work a flexible schedule according to business needs. Shifts will vary and include overtime, evenings and weekends at multiple sites.