Security Supervisor

Job DescriptionJob Description

phoenixNAP is an IT Services Company, offering a wide range of services including Data Centre Colocation, a variety of Cloud Services, Data Backup and DRaaS, and Security Services. In addition to our main Data Center in Phoenix, we operate out of over 17 other locations worldwide. Between these locations, we maintain an extensive infrastructure to support all of our customers’ growing business needs. This allows us to offer a high level of availability, redundancy, and fault tolerance to our clients. Through our partnership with industry-leading vendors, we are able to offer our customers the latest in cutting-edge technology. We comply strictly within PCI DSS standards and are accredited twice yearly.

As the Security Supervisor you would assist the Security Manger in coordinating the daily activities of the Security Department. Assign tasks as necessary and monitor the activities of all Security Officers; ensure that all procedures pertaining to company security are followed: maintaining a high visibility presence to deter illegal, suspicious and/or inappropriate actions, by observing and reporting abnormal activities then taking the appropriate action. This position will also focus on ensuring a quality experience during tours. This position will provide support to the Safety & Security Manager for employee related issues and resolve day to day issues relating to overall security. This position is expected to have an expertise as a Security Guard for our facility and be able to train newer Security Guards in our protocols and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Exercise independent decision making and recommend departmental changes as necessary.
• Patrols data center following an orderly route and priorities as established by the Security Guard Manager.
• Assist the Manager in establishing security measures to ensure facility security and employee safety; respond to all complaints and requests promptly and courteously and resolve complaints in a timely fashion insuring complete customer satisfaction.
• Assist with the aspects of human resources development of the Security department personnel; training and evaluating performance.
• Review all shift activity logs and reports from shift and take appropriate action. Report on all concerns or inconsistency to the Manager.
• Keep the Manager promptly and fully informed of all problems or unusual matters of significance; assist with special projects as requested.
• In the absence of a Manager, ensure the proper reporting of all security related incidents, accidents or complaints; prepare all reports as required.
• Investigates malfunctions observed or reported, including problems of temperature, lighting, open windows and security.
• Open building for authorized entries.
• Maintains records and communicates information to other personnel using computer equipment.
• Completes minor quick-fixes and adjustments to eliminate personal and property damage.
• Identifies building maintenance needs not requiring prompt attention and submits work orders to correct them.
• Calls appropriate tradesperson in accordance with established procedures for work that require prompt attention.
• Assists police, as appropriate.
• Observe and report suspicious or illegal activity and community association regulation violations.
• Observe and report any deficiencies in security measures and practices currently in place and make recommendations for improvement to the Safety & Security Manager.
• Investigates vandalism and may detain suspects until police respond.
• Keep informed of all company and departmental policies.
• Other duties as assigned.

PHYSICAL REQUIREMENTS:

• Ability to sit and work at a computer for a long period of time
• Continuous mental and/or visual effort for sustained periods.
• Moderate physical effort
• Must be able to lift up to 50 lbs.

ATTENDANCE REQUIREMENTS:

• This position is full time, Monday through Friday from 2:00PM - 10:00PM.
• Be able to adjust your schedule to plug into shifts as needed to support the Security Team.

QUALIFICATIONS:

• Previous law enforcement or military experience strongly .
• Ability to comprehend, carry out and explain complex verbal and written instructions.
• Sustained high degree of care and awareness required to prevent physical injuries
• Must be able to deescalate confrontational situations.
• Must be able to adhere to confidential standards.
• Must have current Arizona Driver’s license with a clean driving record and have dependable personal transportation.
• Must have excellent communication skills (written and verbal) and be able to communicate with all levels of staff and management

Company DescriptionPhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises

Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options.

Through a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next data center.

To learn more click here: www.employment.phoenixnap.comCompany DescriptionPhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises\r\n\r\nPhoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options. \r\n\r\nThrough a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next data center.\r\n\r\nTo learn more click here: www.employment.phoenixnap.com