Senior Business Analyst

Job DescriptionJob DescriptionDescription:

POSITION DESCRIPTION: The Senior Business Analyst is primarily responsible for the administration of the FACS and/or Artiva applications. The Senior Business Analyst works closely with Operations, Client Services, Finance/Accounting and Compliance to ensure all business requirements are being achieved and makes any recommendations on process improvements. The Senior Business Analyst works closely with other Business Analysts and will provide training and mentorship as needed.

MAJOR AREAS OF RESPONSIBILITY:

• Design, test and develop programs or configurations for the Application environment.
• Review and modify, as appropriate, programming and configurations for the Application environment.
• Uses analysis techniques to identify and resolve problems.
• Work with internal and external clients to provide thorough, accurate results.
• Work collaboratively with data center, vendors, and internal and external customers.
• Identify measures or indicators of system performance and the actions necessary to improve or correct performance relative to the goals of the system.
• Consult with management to ensure agreement on system principles.
• Develop, document and revise system design procedures, test procedures, and quality standards.
• Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Develop, document and revise system design procedures, test procedures, and quality standards.
• Review and analyze logs, alerts, and performance indicators to locate code problems, and correct errors by correcting code.
• Lead and/or assist with application projects including but not limited to: system migrations, mergers and conversions.
• Abide by all policies as outlined within Revco Solutions’ Employee Handbook.
• Adhere to and be compliant with FDCPA, FCRA, FACTA, HIPAA, Regulation E, Regulation F, TCPA and other applicable federal, state and local laws as well as company policies and procedures

Requirements:

• Knowledge of Finvi’s FACS collection software and/or
• Knowledge of Finvi’s Artiva collection Software
• Cache Scripting experience
• Knowledge of DISQ, LINK, OAR and Enable
• Experience integrating/migrating systems
• Broad knowledge of the laws regulating the collection industry (FDCPA, FCRA, FACTA, HIPAA, Regulation E, Regulation F, TCPA, etc.)
• Understanding of healthcare and financial services industries
• Excellent skills in decision making, time management, organization, and communication.
• Strong project management and planning skills.
• Demonstrated ability to adapt to changes with ease.
• Demonstrated ability to analyze information and evaluate results to choose the best solution and solve problems.
• Ability to develop constructive and cooperative working relationships with others and maintain them over time.
• Demonstrated ability to be a team player and work well with peers, superiors, and subordinates.
• Demonstrated ability to adapt to changes with ease.
• Bachelor’s degree in computer science and/or 10+ years of previous experience