Job DescriptionJob Description
Job Title: Lead IBM i Platform & Systems Engineer
**Direct Hire Opening**
HYBRID - Must work 3 days a week at site. (NOT REMOTE)
Location: Prefer candidate within the Menasha, WI area.
Open to candidates within the following areas:
Frederick, MD
New Hudson-Smith, MI
Huntersville, NC
McConnellsburg, PA
Pittsburgh, PA
Looking for candidates with enterprise business experience. This candidate must be at a designer level. Someone who approaches problems with an engineering mindset rather than an operations perspective.
SUMMARY:
This role provides advanced technical leadership for our IBM Power servers, IBM i OS partitions, HMC, VIO Servers, and IBM DS storage arrays. The position ensures stability of our mission-critical ERP platforms while driving innovation in observability, automation, and security.
WORK LOCATION
The location for this role is at our Menasha Data Center in Menasha, WI. Relocation assistance available for candidates who are not local. This position follows a HYBRID work model, with three days in-office and two days remote each week.
RESPONSIBILITIES:
- Serve as the escalation point for complex operational support, troubleshooting, security enforcement, and performance tuning across IBM Power systems and IBM i OS environments.
- Expertise in IBM Power and IBM i OS, with responsibility for end-to-end management of the ecosystem spanning hardware, virtualization, and operating system administration.
- Experience administering IBM VIOS, including configuration, maintenance, and troubleshooting.
- Drive the adoption of observability and AIOps practices to improve monitoring, reduce mean time to resolution, and proactively identify issues.
- Advance automation through Infrastructure-as-Code (Ansible, CL) to modify best practices, streamline patching/compliance, and reduce operational overhead and repetitive work.
- Support the design, testing, deployment and support of HA/DR solutions (MIMIX or similar) to ensure ERP availability and business continuity.
- Provide mentoring, guidance, and strong communication to bridge technical and business stakeholders, ensuring alignment with modernization initiatives.
MINIMUM QUALIFICATIONS:
Five (5) or more years of experience in the field or in a related area.
Proven expertise with HMC, MIMIX HA/DR, VIO server, and IBM DS storage.
Strong understanding of ITIL processes, incident resolution, and stakeholder engagement.
Demonstrated skills in troubleshooting, CL scripting, and infrastructure design.
Ability to work standard business hours, with availability for after-hours/weekend work during patching, OS upgrades, and on-call rotations.
Strong leadership, communication, problem-solving, and collaboration skills.
STANDOUT QUALIFICATIONS:
Bachelors degree in information technology or a related field.
10+ years of experience managing IBM i OS and IBM Power hardware environments.
Experience implementing observability and AIOps initiatives to reduce noise, accelerate incident response, and drive predictive insights.
Familiar with Fortra products (Alert, Console, Compliance Monitor, Exit Point Manager) or similar products.
Background in driving platform security initiatives and automating compliance.