Senior Shift Technician

DCS Day / Night Senior Shift Technician

Location: London (Hayes)

We are currently recruiting for multiple DCS Senior Shift Technicians to join a high-profile, mission-critical data centre environment in London.

This is a hands-on technical role within a live, 24/7 critical facility, supporting infrastructure operations across data halls and associated systems. The position offers excellent long-term stability, structured progression, and exposure to a highly regulated, Tier-level environment.

Positions Available

2 x Continental Shift (Days & Nights)
2 x Continental Shift (Days Only)

Package

£57,984 basic salary
Overtime available
Circa 3-4% salary increase (April 2026 - not guaranteed)
Non-contractual bonus (circa 3-4%)

The Role

You'll be responsible for supporting the operational delivery of the data centre, ensuring all service levels and KPIs are met while maintaining a safe, compliant, and efficient environment.

This is a technically focused role involving:

Monitoring and responding to alarms across BMS, SCADA, VESDA and other systems
Racking, stacking, patching and hardware installations
Break-fix and infrastructure support within data halls
Managing ServiceNow requests and workflow queues
Supporting permit systems (e-permit / TCM)
Escalating incidents and ensuring timely resolution
Maintaining SLA/KPI compliance across all activities
Working closely with Shift Leaders and site managementYou'll also play a key role in maintaining standards across plant rooms, comms rooms, and data halls, ensuring all work is delivered to client expectations.

What We're Looking For

Experience in a data centre or critical environment (essential)
Strong understanding of data hall operations / IT infrastructure handling
Experience with monitoring systems (BMS, SCADA, or similar)
Familiarity with permit systems and safe systems of work
Ability to work in a shift-based, 24/7 environment
Strong communication skills and client-facing approach
High attention to detail and ability to work under pressure

RG Setsquare is acting as an Employment Agency in relation to this vacancy