Job DescriptionJob DescriptionSr. Software System Engineer Role Overview
As a Sr. Software System Engineer, you will act as the bridge between data-center domain knowledge, user experience needs, and software architecture. You will research data center technologies, dissect complex concepts, design features, design UI/UX and write high-quality requirements that guide our development team. This role is ideal for someone who enjoys tinkering, reasoning through challenging problems, and understanding how things work end-to-end.
Key Responsibilities
- Understand deeply how our DCIM software system is architected and how components interact.
- Contribute to solution design and feature architecture; identify and document thorough functional and non-functional requirements.
- Design new requirements with all existing requirements in mind to avoid conflicts and spot unforeseen issues.
- Think critically and logically to solve multidimensional and intricate problems.
- Research new technologies, data-center equipment, and protocols to design new features or improve existing capabilities.
- Translate complex engineering and data-center concepts into clear, actionable requirements for developers.
- Work closely with product, UX/UI, and development teams to ensure features are logical, intuitive, and visually clean.
- Create nearly pixel-perfect UI Mockups to ensure clarity, simplicity, and usability.
- Understand the SQL database architecture such that proposed database changes maintain simplicity and performance.
- Participate in troubleshooting, validating workflows, and improving system logic.
- Support quality assurance by validating software behavior matches design intent.
Required Skills & Qualifications
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Systems Engineering, or equivalent hands-on experience with data center power systems and software.
- Strong understanding of data center infrastructure, including servers, networking, power distribution, PDUs, UPS systems, cooling, racks, and cabling.
- Solid knowledge of electricity fundamentals, including three-phase power, power calculations, loads, redundancy concepts, and electrical efficiency.
- Demonstrated understanding of how software is built — from technical architecture to APIs, data models, performance, and UI considerations.
- Ability to think logically and reason through highly complex, multi-layered problems.
- Curiosity-driven mindset: enjoys exploring “how things work” and learning new technologies.
- Experience writing detailed, clear, and actionable technical requirements or documentation.
- Strong collaboration and communication skills with cross-functional teams.
- Eye for clean, intuitive UI/UX, even if not a designer.
Qualifications
- Prior experience with DCIM, BMS, EMS, or related infrastructure software.
- Hands-on experience with electrical systems, or data-center operations.
- Familiarity with REST APIs, data modeling, and protocols such as SNMP, Redfish, Modbus, MQTT, etc.
- Background in feature design, system architecture, technical product management, or solution engineering.
- Basic understanding of SQL and can write simple queries
- Basic understanding of JavaScript programming and popular frameworks
WHY SUNBIRD?
- We are all about delighting our clients and live/breathe the end client/user experience
- We stock the office with soda, snacks, coffee and tea for you to refuel throughout the day
- We have amazing PTO Policy that allows you to take care of yourself and your family
- We offer medical, dental, vision and life insurance to eligible employees
- We believe in collaboration, teamwork, creativity and taking initiative
Interested? Read on for additional details about this opportunity to join our amazing team!
- What is DCIM Software: www.sunbirddcim.com/what-dcim
- What are customers saying about Sunbird: www.sunbirddcim.com/reviews
- Why work at Sunbird: www.sunbirddcim.com/careers
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