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Senior Training Specialist

Job Description

Title: In-Person Training Delivery Specialist - Data Center Operations

Location: Abilene, TX

Compensation: $40 - $45 an hour on W2

Duration: 6 months

Job Description: In-Person Training Delivery Specialist - Data Center Operations

Position Summary

  • The In-Person Training Delivery Specialist is responsible for delivering instructor-led training programs that develop the technical, operational, safety, and procedural capabilities of data center personnel. This role serves as the primary facilitator for classroom, lab, and hands-on training sessions, ensuring employees are equipped to safely and effectively operate within mission-critical data center environments.
  • The Training Delivery Specialist partners closely with Operations, Engineering, Safety, Security, and Learning & Development teams to provide engaging, consistent, and high-quality learning experiences that support operational excellence and workforce readiness.

Key Responsibilities

Training Delivery

  • Facilitate instructor-led training programs for data center technicians, engineers, operators, contractors, and support personnel.
  • Deliver onboarding, technical, operational, safety, compliance, and role-specific training curricula.
  • Conduct hands-on demonstrations and practical exercises in classroom, lab, and production environments.
  • Ensure training is delivered consistently across shifts, teams, and locations.
  • Adapt delivery methods to accommodate various learning styles and experience levels.

Learner Engagement & Assessment

  • Create an engaging and interactive learning environment that encourages participation and knowledge retention.
  • Evaluate learner comprehension through assessments, practical demonstrations, simulations, and observation.
  • Provide coaching and feedback to learners to support skill development and performance improvement.
  • Track attendance, completion records, certifications, and training outcomes.

Operational & Technical Knowledge

  • Maintain a strong understanding of data center operations, including:
  • Critical infrastructure systems
  • Power and cooling systems
  • Change management procedures
  • Incident response processes
  • Physical security requirements
  • Environmental health and safety standards
  • Stay current on operational procedures, tools, and technology changes that impact training content.

Program Support

  • Collaborate with instructional designers and subject matter experts to improve training materials and delivery methods.
  • Provide feedback on curriculum effectiveness and identify opportunities for continuous improvement.
  • Support training audits, compliance requirements, and certification programs.
  • Assist with scheduling, logistics, classroom setup, and training resource management.

Safety & Compliance

  • Promote a culture of safety, operational excellence, and continuous learning.
  • Ensure all training activities comply with company policies, regulatory requirements, and industry standards.
  • Reinforce adherence to data center operational procedures and safety protocols.

Required Qualifications

  • Bachelor's degree in Education, Training, Technical Education, Information Technology, Engineering, or related field; or equivalent experience.
  • 3+ years of instructor-led training delivery experience.
  • Experience facilitating technical training in a data center, manufacturing, industrial, military, telecommunications, utilities, or mission-critical environment.
  • Strong presentation, communication, and classroom facilitation skills.
  • Ability to explain complex technical concepts to diverse audiences.
  • Experience using learning management systems (LMS) and training documentation tools.
  • Proficiency with Microsoft Office applications and presentation software.
  • Ability to stand and present for extended periods.

Qualifications

  • Experience working in a data center or critical facilities environment.
  • Technical knowledge of electrical, mechanical, networking, or infrastructure systems.
  • Training certifications such as ATD, CPTD or equivalent.
  • Experience delivering hands-on technical labs and simulations.
  • Knowledge of adult learning principles and instructional best practices.

Key Competencies

  • Instructor-led facilitation
  • Adult learning methodologies
  • Technical communication
  • Classroom management
  • Coaching and mentoring
  • Stakeholder collaboration
  • Continuous improvement mindset
  • Safety leadership
  • Adaptability and problem-solving
  • Organizational and planning skills

Working Conditions

  • Primarily onsite at a data center facility.
  • Frequent interaction with operations and engineering teams in active production environments.
  • May require travel between data center locations.
  • Ability to access raised floor environments and operational infrastructure spaces while following all safety requirements.

Success Measures

  • Training completion and certification rates
  • Learner satisfaction scores
  • Knowledge retention and assessment performance
  • Time-to-productivity for new hires
  • Compliance and audit readiness
  • Operational performance improvements attributable to training programs