Job DescriptionJob Description
Server Datacenter Technician
TX, Austin
12 Months Contract
About the Role
seeking a motivated, hands-on Server Datacenter Technician to join our Server BIOS team. This role supports validation of cutting-edge server platforms and manageability firmware in a high-volume lab environment.
The ideal candidate is detail-oriented, technically curious, and comfortable working directly with server hardware, rack infrastructure, and engineering teams.
Education & Experience
- Associate’s or Bachelor’s degree in Computer Engineering, Information Technology, Electronics, or related technical field .
- Candidates with a high school diploma must have 5+ years of equivalent hands-on experience in server hardware testing, data center operations, or lab infrastructure support.
- CompTIA A+, Network+, or similar technical certifications are a plus.
Key Responsibilities
- Deploy, configure, and maintain x86 server platforms within a high-volume validation lab environment.
- Perform system bring-up, BIOS and firmware updates, and platform configuration across multiple validation programs.
- Install and configure Linux and Windows Server operating systems for testing purposes.
- Conduct hardware failure isolation across CPU, memory (DIMMs), PCIe devices, storage, networking, and power subsystems.
- Troubleshoot L1/L2 network connectivity, validate switch configurations, and support rack-level network infrastructure.
- Diagnose and resolve rack-level power distribution issues, including PDUs and power balancing.
- Analyze system logs, firmware outputs, and OS-level errors to support root cause analysis.
- Reproduce defects and collaborate with BIOS, firmware, and hardware engineering teams to validate fixes.
- Utilize remote management tools (BMC/IPMI, serial console, KVM-over-IP) for system access and debug.
- Execute test procedures and assist with basic scripting or automation tasks (Python, PowerShell, or Bash ).
- Manage rack infrastructure including cabling, airflow considerations, hardware swaps, and lifecycle handling.
- Maintain accurate inventory tracking, asset management, and support hardware shipping/receiving workflows.
- Follow ESD and lab safety procedures while working with sensitive hardware components.
- Prioritize and manage multiple concurrent debug and validation activities in a fast-paced environment.
Qualifications
- Experience working in high-density server or data center environments.
- Familiarity with x86 server architecture and modern server technologies (PCIe Gen4/Gen5, NVMe, RAID).
- Basic understanding of networking concepts (VLANs, subnets, switch validation).
- Experience supporting engineering teams during hardware or firmware validation cycles.
- Strong troubleshooting mindset and ability to document findings clearly.
Work Schedule
- Primary schedule: Monday–Friday, 8:00 AM – 5:00 PM.
- Flexibility for extended hours or weekend support may be required based on program needs.
Physical Role Demands
- Ability to lift and carry up to 50 pounds regularly.
- Frequent standing, walking, bending, and reaching.
- Manual dexterity for handling small components and tools.
- Visual acuity for detailed hardware inspection and system monitoring.
- Comfortable using ladders and working at rack height.
- Ability to work in a lab/data center environment with elevated noise levels and varying temperatures.
Company DescriptionFounded in 1990, Sunrise Systems is an award winning IT/Professional Staffing firm to Fortune 500 and State/Local Government Agencies.Company DescriptionFounded in 1990, Sunrise Systems is an award winning IT/Professional Staffing firm to Fortune 500 and State/Local Government Agencies.