Service Manager - HVAC Controls & Programming - West Coast Automation

Job DescriptionJob Description

Together We Build – Partnership, Innovation, Excellence, and Safety

At Kelso Industries, 3,500+ employees across 29 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first.

Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications.

About US

West Coast Automation Services is a leading HVAC company specializing in system services, technical support, installation, and custom application development for building control systems. Established in 2010, our office is located in Tempe, Arizona. As a seasoned mechanical contractor with expertise in complex HVAC systems, we deliver efficient and reliable solutions to building owners, facility managers, commercial buildings, plant managers, data centers, hospitals, and schools

We are a Kelso Industries company, making us part of one of the nation's leading MEP+ solution providers.

About This Role

As a Service Manager you will lead, support and assist in the maintenance of advanced building automation systems which optimize HVAC performance and reduce energy consumption ensuring customer expectations are exceeded. This role combines management, fieldwork, engineering, programming, and customer support to deliver innovative solutions which reduce energy consumption and maintain building comfort.

*This role will be worked in the office, as well as in the field at client sites. Company vehicle and gas card are provided.

What You'll Do

• First and Foremost: Lead and support a team of technicians
• Oversee daily operations and scheduling
• Assist with project planning, resource allocation, and job costing
• Monitor KPIs and help implement process improvements
• Lead the design, programming, and integration of Building Automation Systems (BAS) across diverse platforms—including Tridium Niagara, Johnson Controls, and Honeywell. Ensure systems are optimized to achieve energy efficiency, occupant comfort, and operational excellence.
• Teach and assist with the full lifecycle of HVAC control system commissioning, including start-up, functional testing, calibration, and troubleshooting. Systems include rooftop units (RTUs), variable air volume (VAV) systems, boilers, chillers, and other critical infrastructure.
• Deliver expert-level technical support and hands-on training to clients, facility operators, and internal technicians. Provide ongoing maintenance guidance to ensure long-term system performance and client satisfaction.

What You'll Bring

• 8+ years building automation controls experience
• High school diploma or GED equivalent
• Management Experience
• Niagara N4 Honeywell certification
• Proficiency with Microsoft Outlook and Excel
• Valid driver's license and willingness to commute to various client sites in the Greater Phoenix area
• Strong troubleshooting, programming and ability to read mechanical/electrical schematics
• Excellent communication and customer service mindset
• Experience with fault detection, data analytics, equipment sequencing and or healthcare facility systems
• Proven track record of managing or supporting BAS/DDC projects from design to completion, including interpreting control drawings, wiring diagrams, and sequence of operations
• Experience collaborating with multidisciplinary teams (e.g., engineers, facility managers, contractors) to deliver energy-efficient solutions

What You'll Get

• Competitive wages, plus overtime
• Company vehicle and fuel card
• Comprehensive medical benefits
• PTO

Why Join Kelso Industries?

Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.

Here you will experience:

Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways.

Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable.

Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day.

Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being.

Kelso Industries celebrates and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, , origin, ancestry, gender, , gender and/or expression, , veteran status, , or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business