Sr. Computer Programmer/ Project Lead

Job DescriptionJob Description

Summary:
Lead day-to-day application support and project delivery for the Register of Wills systems. Own planning, coordination, and communication while developing and sustaining Microsoft-stack applications and the HighView Imaging environment.

Work model: On-site and remote support across 24 ROW offices and the Annapolis Data Center during Normal Business Hours; statewide travel as needed.

Key responsibilities:

• Lead requirements intake, scheduling, and delivery across the full SDLC; track milestones, risks, and weekly status; coordinate with State staff and other vendors.

• Develop and sustain ASP.NET/C# components, services, and utilities; integrate with SQL Server, IIS, and Windows services; troubleshoot and optimize performance.

• Install, configure, operate, and troubleshoot HighView Imaging; manage capture/indexing rules, batch profiles, queues, client deployments, storage paths, and replication of images to partner agencies.

• Build C#/.NET Windows Services and scripts to automate HighView imports/exports, metadata reconciliation, integrity checks, and exception handling.

• Plan and execute multi-site deployments and upgrades across statewide offices; prepare runbooks, change records, smoke tests, and rollback plans.

• Implement and test disaster-recovery replication; define and validate RTO/RPO; conduct failover/failback exercises.

• Configure workflow notifications and application email using Exchange/O365 connectors, service accounts, and transport rules.

• Produce operational reporting for throughput, backlog, and error trends; schedule CSV/PDF extracts for stakeholders.

• Provide L2/L3 application support to a large user base; deliver training, job aids, and knowledge base articles; meet SLA targets.

• Maintain SOPs, technical documentation, and release notes; contribute to continuous improvement and security best practices.

Minimum qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.

• 10+ years of application development/support in a multi-user Microsoft Windows/LAN environment.

• 5+ years using Microsoft Visual Studio (including 2015) with C#.

• 5+ years installing, configuring, operating, managing, and troubleshooting an enterprise imaging/document management system. HighVIEW experience highly .

• 5+ years providing help desk/application support to 300+ users.

• Proven experience leading projects or workstreams: planning, coordination, reporting, and stakeholder communication.

RequirementsStandard Employee Benefits.
50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft.

Benefits skills

• SQL Server (T-SQL, index tuning, jobs), IIS administration, Windows Server/Hyper-V.

• Experience with Crystal Reports or similar reporting tools.

• Familiarity with BizTalk and/or Azure services for integrations.

• Government or multi-site enterprise rollout experience; strong documentation discipline.

• HighVIEW imaging application experience highly .