Supplier Quality Engineer

Job Description

At Jabil, we make the world’s best brands better by designing, manufacturing, and delivering end-to-end solutions on a scale. Our Salisbury, NC site supports high-growth cloud infrastructure customers—from server and rack integration to data-center subsystems—where quality, speed, and traceability are non-negotiable.

How will you make an impact? 

We are launching a new manufacturing site in Salisbury, NC focused on server systems, racks, and liquid-cooled infrastructure products.

• We are seeking a Supplier Quality leader with proven results standing up supplier quality at a facility from ground zero—creating the processes, developing the team, qualifying suppliers, and driving stable ramp to volume. 

• You will lead supplier quality strategy and execution across electrical and fluid handling supply chains.

• You will also manage a team of Incoming Quality Inspectors, establish robust incoming controls and escalation pathways while partnering closely with Engineering, NPI, Operations, and Program Management. 

What will you do?

New Site Build-Out (Ground Zero) 

• Stand up the Supplier Quality function for a new facility: governance, SOPs, templates, and operating cadence. 

• Establish and deploy PPAP-based supplier readiness expectations aligned to customer requirements and internal standards. 

• Build a scalable model for supplier onboarding, qualification, risk tiering, and ongoing supplier performance management. 

Supplier Qualification, Audits & PPAP Execution 

• Lead supplier capability assessments and qualification activities (QMS/process audits, special process validation, traceability, calibration, ESD controls as applicable). 

• Own supplier PPAP strategy and execution including: 

• Design records & change control alignment. 

• Process Flow, PFMEA, Control Plan 

• MSA/GR&R, capability studies (Cp/Cpk where applicable) 

• FAI / dimensional layouts 

• Material certs, compliance requirements 

• Part Submission Warrant (PSW) approval and supplier readiness sign-off 

• Drive supplier corrective actions and verify effectiveness through data and re-validation. 

NPI → Ramp → Sustaining for Servers, Racks & Liquid Cooling 

• Partner with Engineering/NPI to identify CTQs and ensure suppliers can meet form/fit/function, reliability, and cosmetic expectations. 

• Support quality planning and validation for: 

• Servers & Racks: Motherboards and all critical & non-critical components 

• Electromechanical: PCBAs, harnesses, connectors, fans, PSUs, subassemblies 

• Liquid Cooling Products: cold plates, manifolds, CDUs, pumps, heat exchangers, QD couplers, hoses/tubing, seals 

• Ensure supplier processes support leak integrity, cleanliness/contamination control, material compatibility, and thermal performance. 

Incoming Quality & Supplier Performance Management 

• Lead Incoming Quality Control strategy: inspection plans, sampling, gage control, inspection work instructions, and disposition workflows. 

• Build and manage supplier performance scorecards (PPM/DPPM, escapes, OTD, COPQ, audit performance). 

• Lead containment and escalation for supplier issues (stop-ship criteria, sorting, deviations/waivers, MRB support). 

Corrective/Preventive Action & Continuous Improvement 

• Drive structured problem solving with suppliers using 8D / A3 / 5-Why / Ishikawa. 

• Implement preventive actions tied to PFMEA risk reduction and field/production feedback. 

• Drive supplier process improvement focused on yield, cycle time, reliability, and cost of quality. 

People Leadership (Inspectors) 

• Lead, coach, and develop a team of Incoming Quality Inspectors (scheduling, training, work allocation, and performance management). 

• Build training and certification plans for inspectors (inspection methods, blueprint/GD&T basics, gage use, workmanship standards). 

• Ensure consistent execution of incoming inspection and clear escalation to SQE/Engineering. 

How will you get here? 

• Startup mindset: structured, fast, practical—build it right, then scale it. 

• Strong risk judgement, understands accurate vs must be “good enough to launch safely.” 

• Supplier influence without authority can drive action through clarity and standards. 

• Strong executive communication: can turn quality chaos into decision-ready updates. 

What Success Looks Like (First 6–12 Months) 

• PPAP-based supplier readiness framework deployed for the site. 

• Critical suppliers qualified with stable processes and approved PPAPs prior to ramp. 

• Incoming inspection system runs smoothly with trained inspectors and clear escalation. 

• Reduced supplier escapes and measurable improvement in PPM/DPPM and COPQ during ramp.

Education: 

• Bachelor’s degree in engineering (Mechanical, Manufacturing, Electrical, Industrial, or related). 

Experience:

• 7+ years’ experience in Supplier Quality / Manufacturing Quality in complex electromechanical products. 

• Demonstrated success building or scaling quality systems at a new site or major facility expansion. 

• Strong working knowledge and hands-on leadership using PPAP (PFMEA, Control Plan, MSA, capability, PSW). 

• Experience leading supplier audits and driving corrective actions to verified closure. 

• Ability to operate hands-on in a manufacturing environment (supplier floor + site floor). 

Travel Requirements: Up to 25% to suppliers and partner sites (domestic; occasional international if needed) 

Qualifications:

• Experience with data center hardware, servers, rack integration, or high-performance computing. 

• Experience with liquid cooling systems (leak, contamination, corrosion, seal integrity, material compatibility failure modes). 

• Working knowledge of ISO 9001 environment and customer audit readiness. 

• Lean/Six Sigma (Green Belt+) or equivalent structured CI experience. 

What Can Jabil Offer You?

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options

• 401K Match

• Employee Stock Purchase Plan

• Paid Time Off

• Tuition Reimbursement

• Life, AD&D, and Insurance

• Commuter Benefits

• Employee Assistance Program

• Pet Insurance

• Adoption Assistance

• Annual Merit Increases

• Community Volunteer Opportunities