Systems Administrator

Job DescriptionJob Descriptionnfrastructure Operations Center Systems Administrator

• Must be able to work a swing/rotating shift
• This is an onsite position in Oak Ridge, TN

Major Duties/Responsibilities:

• Document team processes including work instructions and maintain a living knowledge base.
• Monitor infrastructure equipment and servers for uptime as well as performance.
• Assist in Backup Administration and Restore requests.
• Assist in Enterprise Server Patching.
• Assist in Server Vulnerability management.
• Work with a Data Center Infrastructure Management System (DCIM) to help track assets and connections.
• Work with other system engineers and vendors to troubleshoot and resolve hardware and software issues.
• Provide off-hours support, troubleshooting, and escalation.
• Provide suggestions for process improvement and implement when required.
• Install and configure software, both commercial packages and various open-source packages.
• Support data storage systems and backup services.
• Derive results for metrics on technical performance as requested.
• Engage with engineers to automate workflows.
• Locate and execute automation/self-healing solutions.
• Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, , and accessibility by fostering a respectful workplace – in how we treat one another, work together, and measure success.

Basic Qualifications:

• An Associates degree in Information Technology or a related technical field of study and five (5) to seven (7) years of experience. An overall combination of equivalent experience may be considered.
• Experience in the following areas:
  • PowerShell and Scripting via other tools
  • Backup architecture and operations
  • SCCM and server patching
  • Managing a virtualized environment including tuning and maintenance
  • Windows and Linux Server Platforms
  • Enterprise class backup solutions
• Basic understanding of network communication and demonstrated troubleshooting techniques.
• Basic understanding of virtualization environments and operations.
• Excellent interpersonal skills suitable for user support and ability to work well with peer system administrators.

Qualifications:

• Enterprise automated VM Cluster installation/configuration/management experience.
• Previous experience working in a government, scientific, or other highly technical environment.
• Demonstrated ability to perform job tasks while considering cyber security risk of those tasks, and consulting with security professionals when necessary.
• Experience in an environment requiring change control processes.
• Excellent written and oral communication skills.
• Motivated self-starter with the ability to work independently and to participate creatively in collaborative teams across the laboratory.
• Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.