Tech Support Technician

Job DescriptionJob Description

Job Title: Data Center / Tech Support Technician (Infrastructure Install)
Company: Russell Tobin (supporting a leading cloud technology client)
Location: New Albany, OH (Onsite)
Pay Rate: $22–$25/hour (based on experience)
Employment Type: 3-month W2 contract with possible extension

Shift Details

• Schedule: 4 days x 10-hour shifts
• Hours: 2:00 PM – 12:00 AM
• Options:
• • Sunday – Wednesday (Front Half)
  • Wednesday – Saturday (Back Half)
• Must be available to work holidays

Position Overview

We are seeking a Data Center / Infrastructure Install Technician to support a high-performance cloud and data center environment. This role focuses on the installation, maintenance, and troubleshooting of servers, networking equipment, and structured cabling systems.

You will play a key role in supporting day-to-day data center operations, working with cutting-edge infrastructure technologies, and ensuring the reliability and scalability of next- networks.

Key Responsibilities

• Install, inspect, and troubleshoot copper and fiber cabling (including patch panels and patch cords)
• Perform physical installation of servers, racks, and networking equipment
• Partner with vendors and internal teams on cabling and infrastructure projects
• Maintain and manage infrastructure inventory levels
• Ensure all installations meet data center standards and best practices
• Track and update work through ticketing systems, status reports, and communication tools
• Troubleshoot hardware and network issues across servers, switches, and related equipment
• Assist with moving and staging equipment within the data center
• Maintain accurate documentation of work performed and issues identified
• Support ongoing data center operations, including after-hours work as needed

Required Qualifications

• Basic understanding of computer hardware, servers, and networking equipment
• Experience or familiarity with structured cabling (fiber and copper )
• Strong troubleshooting and problem-solving skills
• Ability to follow processes and maintain detailed documentation
• Strong communication skills and ability to work in a team environment
• Willingness to learn new technologies in a fast-paced setting

Physical & Work Environment Requirements

• Ability to stand and walk for extended periods during shifts
• Ability to lift up to 40 lbs individually and participate in team lifts for heavier equipment
• Comfortable working in a data center environment (including ladders and varying terrain)
• Ability to work in a 24/7 operational environment with potential after-hours support

Additional Information

• This is an onsite role based in New Albany, OH
• Candidates must be able to work on-site and meet all access requirements

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with vendors.

Equal Employment Opportunity
Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the , creed, , , ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, , , , expression, , , veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
Fair Chance Employment
Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. 
 
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Company DescriptionWe are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, providing access to an incredible breadth and depth of opportunities where you can grow your career and make a meaningful difference.Company DescriptionWe are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, providing access to an incredible breadth and depth of opportunities where you can grow your career and make a meaningful difference.