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Technical Program Manager

Job Description

Technical Program Manager (Data Centers)

Location: Detroit, MI

Compensation: $135,000 - $145,000 base salary +10-15% bonus.

Benefits: Medical, Dental, Vision, Life, STD, LTD, Tuition Reimbursement. 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued. 401(k): 3% company contribution and additional 3% company match. Benefits begin first day of the month following hire.

Job Description:

  • Develop and maintain all technical and timing aspects of customer projects following the Program Management Process
  • Support Sales and Application Engineers with customer communication, new business acquisition, technical review presentations, new product introduction, and bringing awarded programs to production
  • Support ongoing production programs with engineering changes and other related activities on an ongoing basis
  • Interface with key customers and multiple internal functions to execute new business and build customer relationships
  • Ownership of the production implementation of new business for external customers
  • Lead and coordinate diverse internal teams (sales, engineering, quality, production) to achieve program goals
  • Act as the main point of communication between internal teams and the customer, managing relationships and communication to ensure alignment
  • Responsible for creating and managing program milestones, timeline, and overall deliverables
  • Manage the program's budget, track costs, and implement cost-saving initiatives
  • Provide regular updates and reports on program status, progress, and challenges to senior leadership and other stakeholders
  • Identify and manage critical program dependencies and risks, developing comprehensive mitigation strategies and effectively escalating issues when necessary
  • Monitor key performance indicators (KPIs) to evaluate program effectiveness and implement process improvements

Qualifications Seeking:

  • Bachelor's Degree in Engineering OR related technical discipline OR equivalent related experience
  • Minimum 3 years of progressive experience in data center operations, infrastructure management, or a relevant technical domain
  • At least 5 to 8 years of program management experience in a high-pressure, fast-paced environment, managing cross-functional teams, preferably supporting data centers
  • Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
  • Excellent leadership, communication, and people management skills with the ability to inspire teams, build strong relationships, and negotiate effectively across all organizational levels
  • Proven delivery of projects on time, on cost, while meeting internal and external requirements
  • Experience with and able to utilize available software tools to manage all phases of a project
  • Strong oral, written, and presentation skills
  • Self-driven with strong organization skills
  • Must be able to travel up to 20% of the time as necessary
  • Must be legally authorized to work in the United States without company sponsorship
  • Must be able to work in an office or manufacturing environment