Job Description
Position: Technical Program Product Manager III
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Location: Nashville, TN
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Note: Only open to W2 no C2C
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JOB SUMMARY
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The Technical Infrastructure Program Manager III within Data Center Infrastructure Engineering is responsible for leading complex, multi-site infrastructure programs supporting large-scale operations. This role owns programs from strategy and planning through execution and deployment, partnering closely with engineering, operations, finance, vendors, contractors, procurement, and other cross-functional teams. The role requires strong program management, executive communication, risk management, and the ability to influence stakeholders and drive decisions in ambiguous environments.
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RESPONSIBILITIES
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- Own end-to-end execution of complex, multi-million-dollar infrastructure and technology programs across multiple sites.
- Define program scope, mission, success criteria, milestones, budgets, roadmaps, and execution strategies.
- Develop multi-year strategic roadmaps and deployment strategies aligned with business and technology objectives.
- Partner with engineering, operations, finance, procurement, vendors, contractors, and field teams to drive program execution.
- Manage vendor and contractor relationships, procurement activities, deployment planning, site readiness, and field execution.
- Track program health, budgets, milestones, risks, dependencies, and key performance metrics.
- Identify and mitigate program risks, resolve blockers, and drive decisions across cross-functional teams.
- Develop clear executive-level narratives, business updates, program reviews, and status reporting.
- Influence stakeholders and drive alignment without direct authority across engineering, operations, finance, and external partners.
- Establish scalable processes and mechanisms to improve infrastructure deployment and program execution.
- Support technology and infrastructure selections by evaluating business requirements, deployment considerations, costs, and operational impacts.
- Coordinate multiple concurrent programs while maintaining alignment with broader infrastructure and operational goals.
- Mentor and support other program managers and contribute to continuous improvement across the organization.
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QUALIFICATIONS
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- Bachelor’s degree or equivalent experience required.
- 3+ years of experience managing technical infrastructure programs or complex technology programs.
- Demonstrated experience managing large-scale, multi-million-dollar infrastructure or technology programs in an operations environment.
- Strong experience managing complex, multi-site programs involving multiple stakeholders, vendors, and contractors.
- Demonstrated ability to influence and drive results across cross-functional teams without direct authority.
- Strong written and verbal communication skills, including the ability to create clear executive-level narratives and business updates.
- Experience with program planning, budgeting, procurement, risk management, forecasting, and deployment execution.
- Ability to operate effectively in ambiguous environments, define scope, build consensus, and drive decisions without established playbooks.
- Experience developing strategic roadmaps and translating business objectives into executable program plans.
- Experience working with engineering, operations, finance, procurement, and external vendors.
- Experience with data centers, physical infrastructure, logistics, fulfillment, or other critical infrastructure environments is .
- Experience with infrastructure systems such as UPS, PDU, ATS, HVAC, cooling, network infrastructure, or related physical infrastructure is .
- Experience managing third-party vendors, contractors, and field deployment teams is .
- PMP, Agile, Lean Six Sigma, or other relevant program/project management certification is .
- Demonstrated ability to take ownership, dive deep into complex problems, and deliver results in a fast-paced environment.
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