Technical Support Specialist

Job Description

Job Overview:

We are seeking skilled NVIDIA Server Support Technicians to install, configure, maintain, and troubleshoot NVIDIA servers and related hardware in a fast-paced data center environment.

Key Responsibilities:

• Install, configure, and deploy NVIDIA servers for optimal performance and scalability.
• Perform maintenance and firmware updates on NVIDIA GB200 servers.
• Troubleshoot and resolve server hardware/software issues to minimize downtime.
• Monitor and optimize server performance and stability.
• Apply system updates, patches, and drivers as needed.
• Assist with server integration and data center operations, including rack setup and cabling.
• Maintain documentation on configurations, maintenance, and issue resolution.
• Collaborate with IT and network teams to ensure seamless operations.

Required Qualifications:

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• Proven experience supporting NVIDIA or similar high-performance server hardware.
• Strong understanding of server components, OS (Linux/Windows), and networking (TCP/IP, DNS, DHCP).
• Experience with server virtualization and data center operations.
• Excellent troubleshooting, problem-solving, and communication skills.

Qualifications:

• Experience with NVIDIA GPUs, CUDA, or high-performance computing environments.
• Knowledge of IPMI, iLO, or similar management frameworks.
• Certifications such as CompTIA A+, CCNA, or equivalent.
• Familiarity with AWS, Azure, or Google Cloud integration.