Technical Trainer

Job Description

Job Title: Learning Development Consultant / Technical Trainer

Duration: 3–6 Month Contract (Possibility to Extend)

Location: Indianapolis, IN

Work Arrangement: Onsite

Employment Type: Contract

Domain: Datacenter/Telecommunication

Pay Rate: $32/hr to $42/hr

Application Deadline: 6/5/2026

Job Description:

• Assist with the creation and management of training programs in three key areas: Learning Resources, Content and Curriculum Development, and Learning Platform Operations.
• Partner with Director to establish performance objectives for staff and track progress.
• Identify subject matter experts to develop content and design education exercises.
• Recommend appropriate delivery methods to optimize knowledge transfer.
• Develop strong relationships with business partners, managers, consultants, and trainers.
• Assess third-party training programs and audit trainers on their delivery skills.
• Monitor course and training resource utilization to ensure that department needs are being met.
• Remain up-to-date on learning industry trends, methodologies, and best practices, and apply them effectively.
• Manage communication and marketing plans for new courses and training updates.
• Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
• Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
• Impact a range of customer, operational, project, or service activities within own team and related teams.
• Work within broad guidelines and policies.
• Explain difficult or sensitive information clearly and effectively.
• Deliver technical training and hands-on instruction related to telecom and data center infrastructure environments.
• Support curriculum development focused on structured cabling, fiber optics, rack & stack deployments, low-voltage systems, and testing methodologies.
• Mentor and train field technicians on installation standards, safety practices, troubleshooting techniques, and best practices in commercial data center environments.
• Conduct hands-on demonstrations and technical workshops involving fiber termination/splicing, OTDR testing, Fluke testing, and physical infrastructure installations.
• Evaluate technical skill gaps and recommend training improvements for telecom and data center field teams.

Required Skills:

• Bachelor’s Degree with 5–8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to exercise judgment based on the analysis of multiple sources of information.
• Willingness to take a new perspective on existing solutions.
• In-depth knowledge of Microsoft Office products including Word, Excel, Outlook, etc.
• Strong organizational skills with an advanced inquisitive mindset.
• Sophisticated math skills including the ability to calculate percentages, fractions, and other financial-related calculations.

Must-Have Technical Skills:

• 5+ years of hands-on experience with Structured Cabling in commercial or data center environments.
• 4+ years of experience with Fiber Installation, Termination, and Splicing (single-mode and multi-mode fiber).
• 4+ years of experience with Rack & Stack / Physical Hardware Installations.
• 5+ years of experience with Low-Voltage Cabling systems and infrastructure.
• 3+ years of experience performing OTDR and Fluke Testing for certification and troubleshooting.
• 4+ years of experience working in Commercial Data Center Environments.
• Recent hands-on Telecom/Data Center Field Experience required.
• Prior experience leading, mentoring, coaching, or training technicians and field teams required.

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.