Technical Writer

Job DescriptionJob Description

Job Title: Technical Writer

Job Description:

Trystar is at the forefront of advancing electrical power solutions, charged and driven by a committed, dynamic team, tackling complex challenges, and creating innovative solutions. Safety and integrity aren’t just buzzwords. They are the north star guiding us as we aspire to wow our customers every day.

We’ve created power solutions that are not only durable and unique but also the result of serious teamwork from every corner of our organization. Individually and collectively, every team member at Trystar plays for each other and strives to deliver unmatched value at scale and 100% accuracy to our customers every single day.

As a big name and pioneer in electrical power solutions, we’re powering possibilities across diverse industry sectors including healthcare, data centers, entertainment, education, government, and commercial construction – just to name a few! We’re committed to growing and evolving our product lineup to stay on top of the game and that includes leaning into sustainable, resilient, and renewable energy solutions.

Our cutting-edge headquarters in Faribault, MN, is partially solar- and wind-powered by our own microgrid! You will find that we’re also pushing boundaries across North America at our additional facilities in MI, NH, MN, TN, WI, NC, CO, and Quebec. Together, we are Trystar, where we power the future and nurture innovation for a brighter tomorrow.

Trystar’s team members are our most important asset, and we are looking for a skilled Technical Writer with a strong background in commercial and industrial electrical systems to develop, edit, and maintain technical documentation. The ideal candidate will work closely with engineering, product development, and field service teams to ensure that complex technical information is clearly and accurately conveyed to end users, installers, contractors, and internal stakeholders.

This role requires a dynamic individual with a passion for technology, a commitment to delivering exceptional user experiences, and cross-functional collaboration. This is an opportunity to play a pivotal role in driving Trystar’s commitment to innovation, customer focus, and operational excellence.

We are looking for people who believe in our guiding principles and values of:

• Safety – We believe everyone should leave Trystar facilities in the same or better condition than when they arrived.
• Integrity – We’re honest, transparent, and committed to doing what’s right.
• Customer focus – We have relentless focus on our customers and their success.
• Right with speed – We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity.
• Play for each other – We’re a team. We show up for each other and we know that through teamwork we achieve greatness.
• Champion change – We know adaptation and improvement are requirements to survive and to thrive.
• Enjoy the journey – We create an environment where our team feels appreciated and has fun along the way.

In this role you will:

• Create, update, and maintain documentation for commercial and industrial electrical systems including:
  • Electrical schematics
  • Installation and maintenance manuals
  • Product data sheets
  • Safety and compliance documentation
  • User guides and SOPs (Standard Operating Procedures)
• Translate complex technical information into clear, concise, and accessible content for both technical and non-technical audiences.
• Collaborate with electrical engineers, designers, project managers, and field technicians to gather information and validate accuracy.
• Interpret electrical diagrams, wiring layouts, and product specifications for documentation purposes.
• Ensure documents comply with industry standards (e.g., NEC, IEC, IEEE) and company formatting/style guidelines.
• Maintain version control and document change history in line with quality and compliance systems.
• Utilize tools such as Adobe FrameMaker, Adobe Illustrator, Acrobat, Oxygen XML Editor, Arbortext, MS Word, AutoCAD viewer, Visio, or similar documentation and diagramming tools.
• Organize and maintain a digital library of all technical documents and drawings.
• Support training and marketing teams by providing technical content for presentations or customer-facing materials.

Job Requirements:

Basic Qualifications

• Bachelor’s degree in Business, Engineering, or a related field (required).
• 5–8+ years of experience as a technical writer in an industrial, commercial electrical industry.
• Familiarity with commercial/industrial electrical systems, equipment, and terminology (e.g., switchgear, transformers, MCCs, control panels, power distribution).
• Strong technical writing, editing, and proofreading skills.
• Ability to read and interpret technical drawings, schematics, and wiring diagrams.
• Proficient in documentation tools such as Adobe InDesign, Adobe FrameMaker, MadCap Flare, MS Office, or similar platforms.
• Excellent attention to detail and organizational skills.

Additional Qualifications

• Experience with standards such as NEC, UL, IEC, or IEEE.
• Familiarity with content management systems (CMS), version control software, or PLM tools.
• Understanding of safety documentation (e.g., arc flash labels, lockout/tagout procedures).
• Exposure to field service environments or hands-on experience with electrical systems is a plus.