Traveling Data Center Technicians

Job DescriptionJob Description

Leapros Skilled Trades is actively hiring Data Center Technicians for full time traveling roles to travel the US and work on data center sites. As a trusted partner in the construction industry, we connect top talent with top companies across the United States.

Job Type: Contract to Hire
Pay: $22 to $30 Per Hour BOE

Responsibilities:

• Directly support and complete all scheduled data center MACs (Moves/Adds/Changes)
• Hardware installation MACs, including device labeling, power connectivity and network cable connectivity
• Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break-fix
• Asset management, auditing and daily work log/ticket tracking
• Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply)
• Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor
• Detailed and thorough documentation and record keeping
• Maintain site security protocols, badging requirements and data protection procedures
• Ensure all media storage devices (Hard drives, thumb drives, CD/DVD’s, etc.) are properly logged, secured and documented to ensure compliance with retention practices
• Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools
• Coordinate equipment/material receiving, shipping and RMA processing support as/when required
• Provide vendor and security escorts as needed
• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis
• Support standard and emergency operating procedures for data center.
• Provide status reporting regarding Data Center service availability, performance, capacity utilization as required
• Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
• Coordinates equipment installation and delivery schedules in accordance with set project plans
• On-Call duties as needed
• Required to travel across the US to different job sites for this position.

Qualifications:

• Must possess at least a High School diploma or GED equivalency
• (2) years minimum of data center experience
• Any server, OS, Network or data center certifications are a plus
• Must be proficient with Microsoft Office (Word, Excel)
• Must meet Company minimum driving standards

Physical Requirements:

• Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvement(s)
• Must promote the company culture and mission to all employees, vendors, clients and business partners
• 2+ years working in data centers, operations or related technical field
• General knowledge of server/network equipment and software support configurations
• Basic understanding of AC/DC power principles, data center power distribution and data center best practices
• Strong aptitude for independent working environment and high productivity rate
• Must be able to act as the company liaison for interface with customer representative(s)
• Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
• Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds
• Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones
• Excellent communication and customer relationship skills
• Must be able to drive or fly to these job sites in a reasonable amount of time.

Pay Transparency  
The anticipated salary range for this position is $22 to $30 Per Hour, based on relevant factors such as experience, skills, education, internal equity, and geographic location. Final compensation will be determined during the interview process by the hiring authority.  

Benefits Summary  

• We offer a comprehensive benefits package that includes:
• Medical, dental, and vision insurance
• Paid Sick Time
• Employee assistance programs (EAP)

Leapros serves a tight community of proven, skilled tradespeople. As a team member, you are treated with the respect which your value has earned you. This means competitive pay, consistent work, a safety culture that starts at the top, and safety training. We know you, your lifestyle, and your needs. We are committed to our core values and guiding ethical principles, to conducting business in a non-discriminatory manner, and to operating in strict compliance with applicable federal and state laws pertaining to Equal Employment Opportunity. This commitment enhances our ability to conduct business with the highest level of integrity, solidifying our position as the most trusted workforce solutions partner. To learn more about Leapros visit our website at www.leapros.com.