Vice President, Professional Education

Job DescriptionJob DescriptionDescription:

RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world’s first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company’s mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.

OVERVIEW:

This role leads the Professional Education function, integrating global clinical training, internal readiness, and customer education into a single, cohesive strategy. The Vice President will define and execute a modern education vision that strengthens surgeon, optometrist, and staff competency, accelerates adoption, and delivers a consistent, premium experience worldwide.

You’ll partner closely with Clinical Affairs, Medical Affairs, R&D, Marketing, Regulatory/QA, and Global Commercial teams to ensure consistent, high-quality training and professional education that accelerates adoption and drives exceptional clinical outcomes worldwide.

Requirements:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Global Education Strategy

• Build and own a unified strategy that integrates Professional Education and Clinical Training across all audiences.
• Develop a scalable roadmap supporting global adoption, surgeon proficiency, and consistent clinical outcomes through digital, hybrid, and hands-on learning pathways.

Professional Education

• Lead the creation of ophthalmologist, optometrist, and clinic staff education programs, including workshops, CME pathways, digital training, and patient education resources.
• Ensure professional education content translates clinical science and surgical best practices into practical, accessible learning experiences.
• Partner with global commercial teams to align education with adoption processes and on-the-job requirements.
• Capture and translate clinical outcomes, case data, and best practices into education content and playbooks for internal and external use, ensuring continuous improvement in training quality and performance.

Clinical Training

• Build and oversee training programs, curricula, and competency frameworks for Clinical Trainers, Ophthalmic Surgical Trainers, and commercial field teams.
• Develop train-the-trainer programs and certification models to ensure global consistency and scalable learning.
• Integrate clinical evidence, new product innovations, and workflow improvements into internal training programs.

Modern Learning & Digital Innovation

• Lead the evolution of training modalities including LMS design, digital learning, video-based training, microlearning, simulation, and interactive educational tools.
• Partner with technical teams and digital vendors to bring modern education technology into the ecosystem.
• Expand digital infrastructure by building a centralized knowledge system that supports content access, analytics, and AI-enabled tools to scale education and track performance globally.
• Own and evolve the Customer Training Portal to ensure seamless tracking, compliance, and global accessibility.

Global Consistency & Execution

• Establish standardized onboarding and education processes for internal field teams, external customer practices, and global training centers to ensure uniform quality, compliance, and experience across all regions.
• Establish a closed-loop system that captures lessons from escalations and integrates them into updated education and onboarding programs.
• Monitor OUS distributor training activity and ensure compliance with training requirements, standards, and reporting frameworks.
• Set performance metrics to evaluate training effectiveness and continuously refine programs based on data and field insights.
• Design and maintain clear customer escalation and troubleshooting pathways that connect field feedback, training content, and customer support.

Cross-Functional Leadership

• Collaborate with Clinical Affairs, Medical Affairs, R&D, Regulatory/QA, Customer Success, and Commercial leadership to ensure scientific accuracy, compliance, and consistent messaging throughout the customer journey.
• Partner with Marketing to ensure education and messaging align with customer, patient, and product positioning.
• Provide clinical and usability feedback to support new product development and process improvement initiatives.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Demonstrated ability to build and lead high-performing education teams that connect professional education, customer success, and clinical performance metrics to drive measurable outcomes.
• Deep experience developing clinical, professional, or technical education programs within ophthalmology, medical devices, or related healthcare fields.
• Strong understanding of intraocular lenses, cataract surgery, refractive surgery, and clinical workflows highly .
• Demonstrated experience in curriculum design, adult learning principles, digital learning, or modern training methodologies.
• Exceptional communication and presentation skills with the ability to translate complex clinical science into engaging learning experiences.
• Collaborative mindset with the ability to influence across clinical, commercial, and technical functions.

SUPERVISORY RESPONSIBILITIES:

• Lead and develop a global team across Professional Education and Clinical Training.
• Directly manage U.S. training staff and provide oversight and alignment for OUS training teams and distributor partners.
• Guide Clinical Trainers, Ophthalmic Surgical Trainers, and education specialists to ensure consistent global training standards.
• Build team capabilities through coaching, hiring, and clear competency expectations.

EDUCATION, EXPERIENCE, and TRAINING:

• Advanced degree in life sciences, optometry, ophthalmology, or related field .
• 10+ years of experience in professional education, clinical training, medical education, or similar roles within MedTech or healthcare.
• Experience leading global or multi-region education programs strongly .
• Training to be completed per the training plan for this position as maintained in the document control system
• The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis

CERTIFICATES, LICENSES, REGISTRATIONS:

• COA, COT, COMT, or equivalent ophthalmic technician certification (, not required)
• Optometry or ophthalmic clinical licensure is a plus
• Certifications in instructional design, adult learning, or digital learning (e.g., ATD, eLearning Guild) are helpful but not mandatory

COMPUTER SKILLS:

• Strong proficiency with LMS platforms, digital learning tools, and multimedia education technologies
• Skilled in presentation and content creation tools (PowerPoint, Keynote, video-based training platforms)
• Comfortable working with CRM/ERP/commercial systems to track training outcomes (e.g., Salesforce is a plus)
• Ability to interpret data from dashboards, training analytics tools, or customer engagement platforms
• Familiarity with collaboration tools such as SharePoint, Teams, and similar systems

PERFORMANCE METRICS

• Time from contract signature to completion of standardized onboarding and consistent LAL utilization
• Percentage of practices certified and performing cases within target timeframes
• Progression of surgeons and practices to higher proficiency tiers
• Training completion and competency scores across customer and internal teams
• Reduction in reactive support needs and escalation frequency
• Customer satisfaction (NPS) with onboarding, training, and troubleshooting
• Improvement in clinical outcomes and submission of standardized results
• Growth in LAL adoption, utilization, and new surgeon activation
• Decrease in repeat complaint categories and issues requiring Medical Affairs review

Notice to Staffing Agencies and Search Firms:

RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight’s Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.