Warehouse and Logistics Manager
Job Description
The Manager of Warehouse and Logistics oversees day-to-day operations of all regional warehouses. This role is the first point of escalation for regional warehouse managers. Travel is required periodically to open new locations and visit existing sites.
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Responsibilities:
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- Manage and support Regional Warehouse Managers across all regional warehouse locations; serve as first point of escalation for daily operations.
- Implement and enforce the warehouse playbook at every site: layout, racking, labeled bins/consumables, will call, receiving/staging, SOP’s, etc
- Lead new-site warehouse setup during the pre-go-live window: racking layout verified, bins labeled, consumables stocked, signage, scale, tool cage, systems
- Travel to regional locations to ensure operations meet standards.
- Run inventory programs at every site: weekly cycle counts, min/max management, general stock, physical inventory support.
- Maintain asset tracking discipline: tool cage check-in/out, asset tagging (e.g., Hilti ON!Track), equipment registers
- Hire, train, and develop site warehouse managers; ensure every site has a trained backup for coverage.
- Ensure RMAs are processed in conjunction with Purchasing and job-material returns are restocked or processed promptly.
- Coordinate with the facilities/expansion team during buildouts so racking, dock, and layout meet company standards before handover.
- Hold a weekly operations cadence with all sites; report KPIs (inventory accuracy, staging SLA, shrink, space utilization) and escalate exceptions to the Director.
- Work closely with Purchasing to ensure On Hand Inventory’s (OHI) are sufficient and ordered in time to avoid frequent stockout or over ordering
- Support HQ warehouse operations hands-on when not traveling.
- Recommend playbook and efficiency improvements
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Skills and Qualifications:
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- 5+ years of warehouse operations experience, including supervising others; multi-site or remote-team oversight
- Experience with inventory management/WMS systems, barcode scanning, and cycle counting
- Forklift certified or able to certify; reach truck experience a plus
- Industry experience (Construction, Audio-Visual, Structured Cabling, Electronic Security, Data Center)
- Proficient with Microsoft 365 and mobile scanning/inventory apps
- Strong organization, follow-through, and written communication for coordinating remote teams
- Travel required quarterly, additional concentrated around site openings
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