Customer Service Representative

Job DescriptionJob Description

MVF Process Controls is seeking a Customer Service Representative. You will resolve customer questions over the phone and by email, research products online for customer quotes, create quotes, and process orders. Enjoy a family type environment! We have a friendly dog in the office, and maybe you could bring your fur baby as well...provided they do well in an office environment.  You will receive training and work closely with our Inside Sales Manager, Nikki.

Immediate raise and move to salary after the completion of 90 day training period. We also offer cash bonuses, for Birthdays, Anniversaries, and Christmas, as well as paid federal holidays.

After the first year we offer health, dental insurance and company match IRA retirement savings plan.

Hours: Monday-Friday 8am-4pm

Responsibilities:

• Answer and greet customers over the phone
• Prospect and contact potential customers
• Set follow-up appointments to keep customers aware of latest developments
• Create quotes, POs, sales orders and data entry
• Basic office tasks
• Helping with inventory and shipping
• Ability to lift up to 40 lbs.

​Qualifications:

• Previous experience in sales, customer service, or other related fields a plus
• Ability to build rapport with clients
• Deadline and detail-oriented

\nCompany Description

MVF Process Controls is a distributor of Instrumentation Valves/Fittings, Filtration and associated products. We supply these products to Data Centers, OEM's, Power Plants, Chemical Plants, Oil and Gas Plants, and many others.

Company DescriptionMVF Process Controls is a distributor of Instrumentation Valves/Fittings, Filtration and associated products. We supply these products to Data Centers, OEM's, Power Plants, Chemical Plants, Oil and Gas Plants, and many others.