Data Center Lead Technician (Layer 1) Travel Required

Job DescriptionJob Description

Lead Regional Field Technician responsible for overseeing cable installation teams and leading small, medium, and large-scale physical network migrations within SOURCE 1 SOLUTIONS’ Field Services Practice. In this role, you will provide technical leadership for field technicians, coordinate end-to-end field operations across diverse customer locations, conduct detailed site surveys, and deliver on-site smart hands support while ensuring high standards of quality, safety, and on-time project delivery.

Responsibilities:

•           Serve as the lead technical resource on installation projects, providing on-site leadership, guidance, and mentoring for junior staff.

•           Interview, schedule, and coordinate field technicians for on-site work and deliverable (as-built) processing.

•           Plan and coordinate high-risk activities, including live network integrations, with a strong focus on risk mitigation and clear escalation protocols.

•           Act as the on-site lead and primary liaison for SOURCE 1 SOLUTIONS, partner resources, and subcontractors.

•           Review, analyze, and validate all supporting documentation required to stage devices in accordance with predefined specifications.

•           Conduct daily safety briefings and weekly toolbox talks, ensuring adherence to OSHA and company safety policies.

•           Develop documentation and procedures to be used for site surveys and on-site installation activities.

•           Perform site surveys and review findings with customers and field engineers to address remediation needs and ensure field technicians are prepared for successful on-site execution.

•           Collaborate with the Project Management team to plan and execute on-site activities.

•           Train field technicians on expectations, quality standards, and site work best practices.

•           Perform Dead on Arrival (DOA) and Green Light testing.

•           Conduct post-installation Quality Assurance to validate successful implementation.

•           Integrate infrastructure components in alignment with provided slotting matrices and cabling diagrams.

•           Provide console management access to enable remote engineering support.

•           Perform cabling installation tasks, including pulling, securing, splicing cable, and running conduit.

•           Handle physical device placement, including unboxing, racking, and mounting network equipment.

Qualifications:

•           Leadership experience managing small teams

•           Ability to adapt, make decisions and collaborate is very important

•           Knowledge of network cabling, optic types

•           Knowledge of infrastructure technologies

•           Knowledge of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common Networking Protocols

•           Knowledge of updating the OS for Cisco, Juniper and other networking gear.

•           Some experience in network implementations and support

•           Familiar with network heat maps and software inclusive of Ekahau

•           Related degree in computer science or electrical engineering or equivalent experience

•           BICSI Installer or equivalent knowledge

•           CCENT or equivalent knowledge

•           Network + or equivalent knowledge

•           A+ or equivalent

•           Datacenter experience

•            A minimum of 3 years’ progressive experience in a related field

•           Some experience in network implementations and support

•           Experience communicating with peers or customers during problem resolution and operating efficiently under pressure.

•            Experience with small or medium-to-large, complex project scopes and ambiguous details within work environment

•           Ability to prioritize and use time management practices

•           Ability to prioritize tasks based on fluctuating needs

•           Ability to use judgement and analytical skills

•           Up to 75% travel

Company DescriptionSource 1 Solutions is the trusted IT partner your organization needs. With an elite technical network spanning 118 countries, we specialize in monitoring, managing, and maintaining enterprise infrastructure for enterprise & mid-market organizations.Company DescriptionSource 1 Solutions is the trusted IT partner your organization needs. With an elite technical network spanning 118 countries, we specialize in monitoring, managing, and maintaining enterprise infrastructure for enterprise & mid-market organizations.