Data Center Technician

Job DescriptionJob Description

Key Responsibilities
● Installing and performing on-going maintenance on servers and network equipment. Including rack & stack of servers and switches, cabling, and physical configuration of devices.
● Responding to reported server, network, and infrastructure issues.
● Work with facility staff to ensure that power, cooling, and all other facility provided services are working properly; coordinate any maintenance, and ensure that any outages are addressed and escalated accordingly.
● Work through assigned tickets and work requests effectively, performs diagnosis and repairs to hardware. Replacement of server components such as CPU, memory, drives, motherboards, and network cables.
● Work with vendor warranty technicians to ensure that any warranty issues are resolved promptly and properly.
● Proactively identify issues and areas to approve efficiency and develop plans to resolve.
● Setup, maintain, and document spare parts inventory.
● Collaborating with cross-functional teams to improve deployment efficiency, automation, and monitoring.
● Escalating issues as needed to ensure prompt resolution by assisting system admins in debugging network, hardware, and Linux OS-related issues.