Data Center Technician

Job DescriptionJob Description

Overview:

We are seeking an experienced Data Center Technician to support and scale a global fleet of GPU and CPU servers across hyperscale and edge deployments worldwide.

The ideal candidate has 4+ years of hands-on experience with server and network hardware in colocation or data center environments, including racking, cabling, troubleshooting, and hardware upgrades. This role requires a self-driven professional who can maintain 99.99%+ uptime standards and perform effectively during critical incidents.

Responsibilities include deploying and supporting GPU-dense, liquid-cooled infrastructure, hardware diagnostics and repairs, rack-and-stack operations, cable management, warranty coordination, spare parts management, and escalation handling in a 24x7 production environment.

Key Responsibilities

• Install and perform ongoing maintenance on servers and network equipment, including rack and stack of servers and switches, cabling, and physical configuration of devices.
• Respond to reported server, network, and infrastructure issues.
• Work with facility staff to ensure that power, cooling, and all other facility-provided services are functioning properly; coordinate maintenance activities and ensure outages are addressed and escalated accordingly.
• Work through assigned tickets and work requests effectively, performing diagnosis and repairs to hardware.
• Replace server components such as CPUs, memory, drives, motherboards, and network cables.
• Work with vendor warranty technicians to ensure warranty issues are resolved promptly and properly.
• Proactively identify issues and areas to improve efficiency and develop plans for resolution.
• Set up, maintain, and document spare parts inventory.
• Collaborate with cross-functional teams to improve deployment efficiency, automation, and monitoring.
• Escalate issues as needed to ensure prompt resolution by assisting system administrators in debugging network, hardware, and Linux OS-related issues.

Qualifications

• Experience working in a data center as a technician or in a similar role installing, configuring, and troubleshooting server and network equipment.
• Experience with large-scale network and server deployments.
• Strong understanding of GPU hardware and liquid-cooled rack solutions.
• Ability to work independently and manage projects within the facility.
• Strong understanding of servers, network equipment, and data center facility services such as power, cooling, and cross-connections to service providers.
• Experience troubleshooting, building, repairing, and upgrading servers.
• Excellent verbal and written communication skills, collaborative nature, and a friendly, can-do attitude.
• Ability to work in a fast-paced, high-availability environment and respond proactively to incidents.
• Strong desire and aptitude for problem-solving.
• Ability to logically analyze and solve problems.
• Physical ability to stand for extended periods and lift up to 50 lbs.