Data Center Technician

Job DescriptionJob Description

Job Summary:

The Data Center Technician will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Data Center Tech will drive data center best practice and relative industry standards into working processes and procedures as/where applicable.

Job Duties and Responsibilities:

1. Directly support and complete all scheduled data center MACs (Moves/Adds/Changes)
2. Hardware installation MACs, including device labeling, power connectivity and network cable connectivity
3. Complete hardware support work orders involving: hardware and cabling MACs, certification, troubleshooting and break-fix.
4. Asset management, auditing and daily work log/ticket tracking.
5. Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply)
6. Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor.
7. Detailed and thorough documentation and record keeping.
8. Maintain site security protocols, badging requirements and data protection procedures
9. Ensure all media storage devices (Hard drives, thumb drives, CD/DVD’s, etc.) are properly logged, secured and documented to ensure compliance with retention practices.
10. Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools.
11. Coordinate equipment/material receiving, shipping and RMA processing support as/when required.
12. Provide vendor and security escorts as needed.
13. Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis.
14. Support standard and emergency operating procedures for data center.
15. Provide status reporting regarding Data Center service availability, performance, capacity utilization as required
16. Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
17. Coordinates equipment installation and delivery schedules in accordance with set project plans.
18. On-Call duties as needed.
19. PLEASE NO AGENCY CALLS.
    NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, , , sex, , , , individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

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Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

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Company DescriptionIES Communications, LLC, provides the highest level of design, build, and maintenance services in the market. Our footprint success is based on our reputation, trust, and relationships with our customers. We provide the same feel across the country because of our people, processes, financial stability, safety record, training, consistency in our quality of work, partnerships, bonding capacity, competitive pricing, and our ability to scale up quickly with certified technicians. IES Communications culture is to provide our employees with a safe, healthy, productive, and growth-oriented workplace.
For 38 years, we have maintained a professional, well-trained staff that collectively represents a proven track record of leading industry knowledge and expertise. IES Communications offers a great experience from the beginning to the end of every project.Company DescriptionIES Communications, LLC, provides the highest level of design, build, and maintenance services in the market. Our footprint success is based on our reputation, trust, and relationships with our customers. We provide the same feel across the country because of our people, processes, financial stability, safety record, training, consistency in our quality of work, partnerships, bonding capacity, competitive pricing, and our ability to scale up quickly with certified technicians. IES Communications culture is to provide our employees with a safe, healthy, productive, and growth-oriented workplace. \r\nFor 38 years, we have maintained a professional, well-trained staff that collectively represents a proven track record of leading industry knowledge and expertise. IES Communications offers a great experience from the beginning to the end of every project.