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Data Centre Engineer - Greater London

Job DescriptionWe are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. We have successfully achieved the Investors in Foundational Award for our commitment to equality, and in the workplace.

We are seeking a multi skilled Data Centre engineer to join a leading organisation in Acton, West London. You will be working as part of a small team providing Data Centre services to a prestigious International Financial organisation.

Responsibilities of our Data Centre Engineer will include:

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  • Working a 24x7x365 shift pattern of 4 days on 4 days off, 4 nights on 4 nights off

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  • Change control management

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  • Incident management and resolution

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  • Management and tracking of Assets

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  • Supervision and escorting of 3rd Party Vendors

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  • Planning and implementation of all IT hardware installations adhering to strict Data Centre Standards.

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  • Planning and decommission of network hardware and structured cabling

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  • Updating all relevant documentation and inventories

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  • Completing all service requests, within the agreed SLA

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  • Compliance with Client Health & Safety procedures

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  • Compliance with Manufacturers, Clients Quality Standards

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  • Compliance to Clients and Support Services approved processes

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  • Ensure security procedures with reference to Data Centres are complied with.

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Task Description:

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  • Maintenance of Data Centre toolsets that assist with support and management

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  • Management and governance over the DC

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  • Work closely with our facilities providers to maximise energy efficiency savings

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  • Successful day to day running of the Data Centre, including installations, decommissions, changes and maintenance

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  • Data Centre related service improvement projects

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  • Basic configuration of server (IDRAC, ILO)

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  • Fault finding and escalation

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  • Racking, stacking, moves, changes, decommissioning , patching

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  • Data Centre related major infrastructure projects including power outages and replacements

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  • Managing complex inter-rack/room cable infrastructure, providing a stable platform for IT infrastructure and desktop connectivity

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What we’re looking for in our Data Centre Engineer:

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  • Experience of working in high-risk environments and Data Centres

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  • Knowledge of DCIM tools and standards (desirable)

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  • Experience of ServiceNow, Remedy or other ticketing system (desirable)

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  • Attention to detail and proactive

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  • Sound Knowledge of Infrastructure Technologies & Networking Concepts

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  • Competent in MS Office and Helpdesk/Service Delivery Applications

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  • A reliable individual and team player

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  • The ability to work under pressure

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  • Able to work on own initiative and unsupervised

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  • A flexible approach to shift patterns

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  • The ability to communicate clearly both written & verbally, at all levels

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  • Strong organisational, interpersonal, and administrative skills

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  • Applicants must have previous experience in a similar role

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