Datacenter Technician

Job Description

This is an 100% Onsite Role in Kent, WA.

We are seeking a highly skilled Data Center Technician to support and maintain our Mac-based compute infrastructure and associated data center environments. The ideal candidate will have hands-on experience managing Mac devices at scale, ensuring uptime, optimizing performance, OnDemand upgrade/downgrades, and supporting production workloads. In addition, this role requires a solid understanding of networking fundamentals, particularly switching technologies used in modern data center environments. This is a hybrid role where responsibilities are split between Mac hardware operations (primary) 80% and network operations support (secondary) 20%.

Required Skills:

• 3+ years of experience in data center operations or hardware support roles.
• Hands-on experience with Mac hardware (Mac Studio/Mini/Pro) in production or lab environments.
• Strong understanding of racking, stacking, cabling, and general data center best practices.
• Working knowledge of network switches, Ethernet standards, and basic L2 protocols.
• Experience with ticketing systems, documentation, asset tracking tools.
• Ability to lift and move equipment (up to ~50 lbs) and work in data center environments.

Responsibilities:

Primary - Mac/Server Infrastructure Operations

• Deploy, rack, cable, and maintain Mac Studio, Mac Pro, Mac Mini or similar Apple hardware in the data center.
• Perform diagnostics, troubleshooting, and repairs on Apple devices (hardware and basic OS-level issues).
• Manage device imaging, configuration, firmware updates, and lifecycle operations.
• Monitor system health, handle incident response, and support operational uptime SLAs.
• Maintain accurate asset records, labeling, inventory, and documentation.
• Work closely with platform/engineering teams to support CI/CD, build pipelines, and workloads running on Mac fleets.
• Ilo administration for HP and Dell Machines

Secondary - Data Center & Networking Support

• Assist with installation, configuration, and troubleshooting of network switches (Arista, Juniper, etc.).
• Perform structured cabling (fiber and copper), patching, tracing, and labeling.
• Participate in switch upgrades, port provisioning, VLAN configurations, and basic L2 troubleshooting.
• Support network connectivity for compute hardware, out-of-band management, PDUs, and KVM components.
• Work with network engineering to escalate and resolve complex issues.
• Ensure compliance with data center standards: airflow, cable management, rack power distribution, and space planning.

Qualifications:

• Familiarity with Jamf, automation workflows for Mac devices.
• Basic knowledge of TCP/IP, VLANs, link aggregation, and network troubleshooting.
• Experience with remote management tools (IPMI, iDRAC, Lights Out, etc.).
• Understanding of OS imaging, basic scripting (Python/Bash), or automation is a plus.
• Past experience supporting build farms, developer infrastructure, or similar environments.
• Should be aware of Agile practices and Servicen-now/Wolken ticketing system aware.

Our Fortune Technology client is ranked as one of the best companies to work with in the world. As a global leader in 3D design, engineering, and entertainment software, they foster a progressive culture, creativity, and a flexible work environment using cutting-edge technologies.