Director Strategic Accounts

Job DescriptionJob DescriptionDescription:

Director Strategic Accounts

Division: Data Center & AI

Salaried $180K - $200k

Full-time / Permanent

*We are not currently working with third party agencies on this role.

About Us:

Vantedge Medical is the premier metals-based med-tech solutions partner from concept to full-scale manufacturing. We are at the forefront of precision engineering and innovation, specializing in the development and manufacturing of vital components for medical markets such as Robotic Assisted Surgery, Orthopedics, Surgical Instruments, Dental, and more. Our teams work in unison, collaborating and problem-solving to serve the manufacturing needs of the top Medical Original Equipment Manufacturers (OEMs) around the globe. Making a difference in the lives of patients and their families drives us to go above and beyond every day. With a steadfast commitment to advancing medical technology, we take immense pride in the work we do – and have a lot of fun doing it.

About this Opportunity:

The Director, Strategic Accounts – Data Center & AI is a senior commercial leader responsible for driving growth within the hyperscale data center and AI infrastructure market. This individual will lead all aspects of customer development and strategic account expansion across a portfolio of high-value customers in the tech sector. Reporting directly to the VP/GM of the business unit, the role is focused on delivering top-line growth, customer satisfaction, and long-term strategic partnerships in alignment with the business unit's aggressive growth goals.

Responsibilities:

Customer Relationship Management

• Serve as the primary commercial point of contact for assigned customers within the Data Center & AI vertical.
• Build and maintain deep, multi-level relationships with key customer stakeholders.
• Partner cross-functionally to deliver a seamless, 'One Vantedge' experience.
• Lead recurring business reviews focused on service, delivery, quality, and growth.
• Own customer contract negotiations in partnership with Legal, Finance, and the VP/GM.
• Manage customer escalations and ensure timely resolution.

Strategic Planning & Market Development

• Develop and execute Strategic Account Growth Plans.
• Provide voice-of-customer insight on trends, opportunities, and expansions.
• Support demand planning with forecast inputs and revenue alignment.

Business Development

• Lead business development efforts for hyperscale, AI infrastructure, and OEMs.
• Position Vantedge’s capabilities in sheet metal fabrication and assembly.
• Collaborate to create compelling customer-specific proposals.
• Lead pricing and proposal development aligned to market/margin goals.
• Facilitate customer awareness events like tech fairs and roadshows.
• Maintain CRM accuracy and pipeline visibility.
• Represent Vantedge at trade shows and industry events.

New Product Introduction & Sustaining Support

• Partner through the full lifecycle of new programs.
• Ensure strong two-way communication across teams.
• Support NPI reviews and project health updates commercially.

Requirements:

• 10+ years in strategic account management or business development in data center, AI infrastructure, or related tech sectors.
• Proven ability to manage large accounts and deliver sustained growth.
• Bachelor’s degree in Business, Engineering, or related field (Master’s ).
• Familiarity with contract manufacturing and high-volume component environments.
• Strong communication, analytical, and presentation skills.
• CRM experience (Salesforce, HubSpot).
• Up to 75% travel required.

Behaviors & Competencies:

• Models Vantedge Values: Customer Focus, Agility, Collaboration, Integrity, Innovation & Ownership.
• Competitive drive with a growth mindset.
• Strategic thinking and strong customer empathy.
• High accountability, urgency, and adaptability.