ERP Asset Management Specialist (Austin area - Remote)
Job DescriptionJob Description
Key Responsibilities:
● ERP Module Management & Expertise:
o Serve as the subject matter expert for the asset management and maintenance management modules within our Oracle Core Financials ERP system.
o Lead the administration, configuration, and ongoing optimization of these modules to accurately track and manage data center physical assets.
o Collaborate with IT, Finance, and Procurement teams to ensure seamless integration and data flow across the ERP ecosystem.
● Physical Asset Lifecycle Management:
o Oversee the complete lifecycle of data center physical assets, including servers, storage, networking equipment, rack PDUs, patch panels, structured cabling, UPSs, and other supporting infrastructure.
o Maintain and update the asset management system with accurate records from procurement through deployment, maintenance, and disposal.
o Track detailed physical locations (site, cabinet, U position), configurations, and relationships of all IT and supporting infrastructure assets.
● Support & Collaboration:
o Provide central support and technical assistance to network deployment engineers and technicians, ensuring accurate asset recording and adherence to asset management policies during planning and execution of work.
o Act as the primary liaison between the Data Center Infrastructure team and other ERP-related teams (e.g., Finance, Procurement, IT Service Management) to ensure consistent data, processes, and reporting.
o Develop and deliver training and documentation for asset management policies, procedures, and system usage to relevant stakeholders.
● Data Analysis & Reporting:
o Generate comprehensive reports on asset status, utilization, depreciation, and lifecycle for management review and decision-making.
o Conduct regular audits and reconciliation of physical assets to ensure data accuracy and compliance with company policies and regulatory requirements.
o Analyze data to identify trends, evaluate the efficiency of departmental practices, and recommend improvements for asset utilization and cost control.
● Maintenance & Compliance:
o Manage maintenance schedules and records for critical data center infrastructure assets within the ERP system.
o Coordinate with vendors and service providers regarding asset warranties, repairs, and disposals.
o Support compliance efforts with internal controls and audit requirements related to asset management.
o Contribute to the implementation and maintenance of security protocols and procedures related to physical assets.
Required Qualifications:
● Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience.
● Experience:
o Minimum of 5 years of progressive experience in IT asset management, inventory control, or data center operations within an enterprise environment.
o Demonstrated experience managing asset management and/or maintenance management modules within a major ERP system (e.g., Oracle, SAP, Microsoft Dynamics).
o Strong understanding of data center infrastructure management (DCIM) principles and practices.
● Technical Skills:
o Proficiency with ERP asset management and maintenance management functionalities.
o Solid understanding of IT asset lifecycle management principles.
o Familiarity with hardware and software asset tracking tools and inventory software.
o Knowledge of data center hardware (servers, storage, networking equipment) and their configurations.
o Ability to analyze complex data and generate detailed reports.
● Soft Skills:
o Exceptional attention to detail and strong organizational skills.
o Excellent problem-solving and root cause analysis capabilities.
o Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and present recommendations to various stakeholders.
o Customer service-oriented with a proactive and collaborative team approach.
Qualifications:
● ITIL v4 certification(s).
● Experience with Oracle E-Business Suite or Oracle Cloud ERP for Asset Management.
● Familiarity with Configuration Management Databases (CMDBs) and their integration with asset management.
● Experience with ServiceNow Software and Hardware Asset Management modules.