Information Technology Manager

Job Description

We are seeking a results-driven IT Manager in Frankfurt to lead local and cross-regional teams, build secure, resilient, and scalable IT, and support our growth across Europe.What You'll DoIT Strategy & Roadmap : Define and execute the local and regional IT roadmap (network, endpoints, cloud, data, security) aligned with business goals.Infrastructure & Operations : Own office and data center/public cloud environments (e.g., Azure/AWS), including deployment, capacity, uptime, and SRE metrics (SLA/SLI/SLO).Security & Compliance : Lead security programs (IAM, endpoint security, backup/DR, vulnerability/patching, logging/audit) and support GDPR, ISO 27001, and SOC 2 practices.Enterprise Applications : Manage core apps (Microsoft 365, ERP/CRM, SSO, MDM) selection, integration, and lifecycle to improve Digital Employee Experience.Service Management : Establish ITIL processes (incident, problem, change, asset), drive automation and standardization, and improve service desk KPIs and CSAT.Vendors & Cost : Manage MSPs and suppliers, contracts, and budget to optimize TCO.Project Delivery : Lead cross-functional projects (office moves, network upgrades, zero trust, SASE/SD‑WAN, data protection) and deliver on time and quality.Team Leadership : Coach local engineers and partners; build capability matrices and on-call/incident response routines.What We're Looking ForBackground : Bachelor's degree in CS or related field; 5–8+ years in enterprise IT with 2–3 years of team or project leadership.Technical breadth (most of the following):Networking & security: LAN/WAN, SD‑WAN, VPN, Wi‑Fi, zero trust, EDR, SIEM/SOAR.Cloud & : Azure/AWS, Azure AD/Entra ID, SSO/MFA/SCIM, Intune/MDM.Systems & endpoints: Windows/macOS/Linux, SCCM/Intune, imaging/patching, asset lifecycle.Data protection: 3‑2‑1 backups, DR/BCP, least privilege, encryption and key management.Enterprise apps: Microsoft 365, Teams, SharePoint, ERP/CRM (SAP/Oracle/Dynamics a plus).Automation: PowerShell, Python, Terraform/Ansible (any hands-on experience).Methods & compliance : Familiar with ITIL and GDPR; ISO 27001/SOC 2 implementation is a plus.Soft skills : Strong stakeholder communication, outcome , and change delivery in fast-paced environments. : Fluency in German or English (at least one). Bilingual is a plus.Nice to have : Experience in multinational or fast-growing, multi-site environments.