IT Manager / Zoho Software Developer

Job DescriptionJob Description

• IT Manager / Zoho Software Developer

Location: Remote (U.S.-based)

Department: IT

Reports To: Director of Operations

Employment Type: Full-Time

Employer: 2NSystems, LLC

Pay Range: $90,000 to $110,000

About 2NSystems

2NSystems is an industry leader in data center and critical facility systems, products, and turnkey services. We support mission-critical facilities nationwide, helping customers ensure their infrastructure is powered, cooled, monitored, and protected. Our mission is to simplify and strengthen the complete lifecycle of critical infrastructure.

Our core values guide everything we do: Aligned, Disciplined, Respectful, Partnership, Result-Oriented, and Transparent.

Position Summary

We are seeking a highly skilled and experienced IT Manager / Zoho Software Developer to join our growing team. In this role, you will be responsible for designing, developing, customizing, and maintaining Zoho applications while also overseeing key IT functions that support business operations.

You will collaborate closely with cross-functional teams to understand business requirements, optimize workflows, manage integrations, and support IT infrastructure and strategy aligned with company goals.

Key Duties & Responsibilities

• Design, develop, customize, and maintain Zoho applications (including Zoho CRM, Zoho Creator, Zoho Desk, and other Zoho Suite products).
• Build and manage integrations between Zoho applications and third-party systems to ensure seamless data flow.
• Create and optimize workflow automations to improve efficiency and streamline business operations.
• Troubleshoot and resolve application issues, bugs, and performance bottlenecks.
• Collaborate with business stakeholders, project managers, and end users to gather requirements and deliver effective Zoho solutions.
• Create and maintain technical documentation, user guides, and best practices.
• Provide training and ongoing support to end users and internal teams.
• Manage and support IT systems including networking, communications, and computer services.
• Enforce IT policies and maintain data security standards.
• Liaise with technology vendors and service providers.
• Serve as a member of internal technology and imaging committees.
• Design and implement network topologies for IT-related construction projects.
• Provide customer support related to company-based technology solutions.

Qualifications & Experience

• Proven experience as a Zoho Developer and/or IT Manager.
• Strong knowledge of Zoho applications, workflows, APIs, and integrations.
• Experience with business systems automation and process improvement.
• Solid understanding of IT infrastructure, networking, and data security.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication skills with the ability to work cross-functionally.
• Ability to manage multiple priorities in a fast-paced environment.

Benefits

2NSystems offers a competitive compensation and benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) and Paid Holidays
• Company-Paid Life Insurance
• Short-Term and Long-Term
• Employee Assistance Program (EAP)
• Professional development and growth opportunities

Why Join 2NSystems?

• Work with a collaborative, mission-driven team
• Be part of a company experiencing steady growth
• Make a direct impact through technology and innovation