L3 Conference Room Technician

Job DescriptionJob Description

Onsite | Manufacturing Environment

We are seeking an experienced L3 IT Infrastructure Engineer to support network operations, plant floor systems, and site infrastructure in a fast-paced manufacturing environment. This hands-on role involves troubleshooting, configuring, and maintaining LAN/WAN networks, server room infrastructure, conference room technology, and critical plant floor systems.

Responsibilities

• Provide Level 3 support for Cisco LAN/WAN and wireless networks
• Troubleshoot and resolve complex infrastructure and connectivity issues
• Support switches, cabling, VLANs, TCP/IP, DHCP, POE, and network hardware
• Assist with server room/data center operations, hardware installs, and upgrades
• Support conference room systems and plant floor technology
• Coordinate with vendors and cross-functional teams on infrastructure projects
• Perform network maintenance, deployments, and issue escalation management

Required Qualifications

• 3–5 years of L3 IT Infrastructure or Network Support experience
• Strong Cisco networking experience (routing, switching, wireless)
• Knowledge of TCP/IP, DHCP, VLANs, subnetting, and POE
• Experience troubleshooting LAN/WAN environments
• Strong communication and problem-solving skills
• Ability to work onsite on the manufacturing/shop floor

Qualifications

• Experience in large corporate or manufacturing environments
• Knowledge of Windows Server administration and data center support
• Familiarity with Cisco VoIP, SCCM, ANDON, or PLC systems
• Experience supporting mission-critical applications and conference room technology

Additional Details

• Schedule: Standard shift 8:00 AM – 4:30 PM (rotational shifts possible)
• Interview Process: 2 rounds (1 virtual panel + 1 onsite)

Join a collaborative team supporting critical infrastructure and technology operations in a dynamic manufacturing environment.