Level 2 Network Engineer 1st

Job DescriptionJob DescriptionMBS is hiring a Level 2 Network Engineer in Hamilton, OH. This position is full-time, temp to hire opportunity. PRINCIPAL DUTIES & RESPONSIBILITIES

• Triage and resolve escalated network incidents (performance, connectivity, security events) within SLA; drive root-cause analysis and corrective actions.
• Implement and validate standard changes: switch/router configs, ACLs, VPNs, VLANs, QoS, wireless, load balancing, and firewall rules following change-control.
• Maintain and improve monitoring/alerting and capacity baselines; perform routine patching and upgrades on supported network platforms.
• Provide “Smart Hands” support in the data center: racking/cabling, power cycles, device swaps, loopbacks, and onsite validation for remote engineers.
• Create/update runbooks, diagrams, and post-incident reports; contribute to knowledge articles for Tier 1/Service Desk handoffs.
• Partner with Tier 3 on project work (migrations, new site turn-ups, cloud connectivity) and on hardening/standardization initiatives.
• Participate in a shift/on-call rotation to support a 24×7×365 NOC.

REQUIREMENTS

• 3–5+ years in network support (MSP/NOC or enterprise), with solid troubleshooting across L2/L3 (VLANs, STP, EtherChannel, routing protocols), IPv4/IPv6, DHCP/DNS, NAT, VPN (IPsec/SSL), and wireless fundamentals.
• Hands-on with firewalls, switches/routers, and site-to-site/client VPNs; experience applying change control and documenting configs.
• Familiarity with monitoring/ticketing tools (e.g., SolarWinds/PRTG, ServiceNow/Jira) and interpreting logs/pcaps.
• Strong customer communication; proven ownership of tickets through resolution and RCA write-ups.
• : CCNA/CCNP (or equivalent), Network+, PCNSA/NSE4, or similar; basic scripting (Python/PowerShell) a plus.
• Able to work on-site in Cincinnati/Hamilton, OH data center as needed; occasional travel to client sites and the secondary facility (Pittsburgh, PA).
• Exposure to cloud/networking (AWS/Azure VPC/VNet, ExpressRoute/VPN), SD-WAN concepts, and segmentation/Zero Trust.
• Experience supporting colocation customers and multi-tenant environments.
• NOC environment with shift coverage and potential nights/weekends/holidays per rotation; overtime as incidents demand.
• Ability to work in fast-paced environment.
• Ability to move or lift up to 50+ lbs.
• Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel.
• Ability to utilize hand/eye coordination.
• Capability to stand for prolonged periods of time
• Communication skills.

WHY MBS?

• Weekly Pay
• Exclusive Access Opportunities to V.I.P. Vault
• Various Bonus Opportunities
• Eligibility for Employee of the Month Rewards
• Day 1 Benefits

ABOUT THE KABLE GROUPFor over 50 years, The Kable Group has been committed to connecting candidates looking for reliable work opportunities with companies in need of workforce solutions. We leverage our expertise in core industries to ensure that the needs of our clients and our candidates alike are satisfied. Whether it’s a professional position, skilled labor need, or an education opportunity, The Kable Group’s suite of solutions caters to finding the right fit, every time.At the Kable Group, we do not just accept diversity — we celebrate it, we support it, and we thrive on it. Read our full diversity statement here.This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.