Operations Director | Elderly Care

Job Description

Operations Director | Elderly Care

Central / Midlands Region

Salary: Circa £120,000 + Car Allowance + Bonus Scheme

Benefits: 30 days AL (plus Bank Holidays) + up to 10% employer pension + PMI (single cover) + EV Salary Sacrifice Scheme + modern digital infrastructure

Are you a values-led senior operator who thrives in a people-focused, high-performing care environment?

Do you want to lead a large, strategically important region with the autonomy to shape culture, quality, and commercial performance?

If so, this could be the role for you.

This appointment is being managed exclusively by Compass Associates on behalf of a major not-for-profit elderly care organisation, who are seeking to appoint an Operations Director for their Central / Midlands region. The remit includes around 35 care homes, supported through 4 - 6 Regional Managers and wider regional support, leading a large scale workforce.

This is a rare opportunity to step into a senior leadership role with both scale and strategic influence, delivering high-quality care and strong commercial outcomes across a portfolio that spans a blend of Local Authority and private markets.

About the Organisation

This is a large, well-resourced provider with a strong reputation for care quality, sector leadership, and long-term investment. The organisation combines strong governance with an empowering culture, modern digital care systems and a clear strategy to deliver sustainable growth.

The Central / Midlands region currently has a higher proportion of Local Authority funding, with a key focus on growing private occupancy in the right markets while maintaining excellent stakeholder and commissioner relationships.

What’s in it for you?

• Circa £120,000 base salary DOE
• Car allowance
• Bonus scheme
• Up to 10% employer pension contribution
• 30 days annual leave + bank holidays
• PMI(single cover)
• EV salary sacrifice scheme
• Highly developed quality & governance frameworks
• Strong executive sponsorship and senior leadership visibility

Who are we looking for?

We’re seeking a credible and experienced senior operational leader who can positively influence culture, quality, and financial performance across a large portfolio.

You will be:

• A visible and people-focused leader with strong values
• Skilled in leading through others and developing high-performing teams
• Commercially astute with strong P&L accountability
• Experienced in multi-home leadership (ideally 20+ homes, with 35+ advantageous)
• Comfortable operating at strategic and transformation level
• Able to balance Local Authority relationships with private-pay growth
• Resilient, pragmatic and solutions-focused
• Passionate about delivering safe, person-centred care

Essential Criteria

• Senior multi-site leadership experience within adult social care
• Proven track record of driving performance across a large region or portfolio
• Financial and commercial acumen with strong budget accountability
• Strong understanding of governance, safety, and regulatory frameworks
• Experience of improving occupancy, culture and workforce retention

Location

This role covers the Central / Midlands region. It is commutable from (including but not limited to:

Birmingham, Coventry, Leicester, Derby, Nottingham, Northampton, Wolverhampton, Stoke-on-Trent, Solihull, Worcester, Telford, Walsall, Tamworth, Loughborough, Burton-on-Trent, Rugby, Dudley, Sutton Coldfield, Kidderminster and Warwick.

Recommendations

Compass Associates Ltd is acting as a recruitment partner for this permanent vacancy.

We offer £200 John Lewis vouchers for each successful referral.

Contact

To apply or find out more, contact Jon Mondey on 02393 874322 or 07784481714 or email your CV to jmondey@compassltd.co.uk