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Operations Manager - Project Logistics

Job Description

Title: Operations Manager - Project Logistics Freight Forwarding

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Location: Houston, Texas, USA

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Package: $140,000-$110,000 (depending on candidate) + bonus + full medical + life insurance + additional

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Company:

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A global air, ocean and ground project logistics freight forwarder.

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Responsibilities:

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  • Driving productivity, quality and world-class service by aligning resources, setting clear role expectations and monitoring performance metrics.

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  • Leading client and supplier engagement meetings, networking opportunities and business development support.

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  • Leading vendor negotiations to secure favourable terms and cost efficiencies.

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  • Overseeing client communication throughout project execution and ensuring proactive follow-up on completion.

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  • Overseeing daily operations to ensure service excellence and compliance with international shipping regulations.

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  • Supervising staff, monitoring shipment tracking and proactively resolving in-transit issues.

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  • Ensuring projects are delivered on time and within budget, with continuous monitoring throughout execution.

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  • Managing teams, third parties and contractors to meet operational requirements.

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  • Conducting coordination meetings with logistics and project teams to streamline shipment processes.

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  • Fostering a high-performance culture and driving commitment to team goals.

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  • Enhancing team capability through targeted learning, development and coaching initiatives.

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  • Representing the company brand and promoting service capabilities to clients and suppliers.

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  • Managing new business enquiries and supporting commercial follow-up.

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  • Engaging with senior management to align operational goals and improve performance.

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  • Maintaining compliance with industry regulations and business auditing requirements.

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  • Managing budgets, project plans, cost forecasts and resource allocations.

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  • Reviewing financial documentation, accruals, billing and operational reporting.

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  • Preparing weekly and monthly updates on inquiries, deliverables and commercial matters.

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Requirements:

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  • Experience in OCEAN AND GROUND project / breakbulk / OOG logistics.

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  • Experience in carrier terms negotiations with good relationships (e.g. Mammoet / AAL etc.)

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  • Experience in vessel or air chartering (full vessel charter is a plus).

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  • BONUS - Experience in mining / energy (green energy) / data center verticals is a plus.

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  • BONUS - a proficient or of Spanish or Portuguese (NOT A REQUIREMENT)

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  • BONUS - a background at a project logistics carrier e.g. SAL or BBC Chartering etc.

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  • Strong understanding of international trade documentation requirements.

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  • Knowledge of project management methodology.

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  • Strong teamwork, judgment, information gathering and problem-solving skills.

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  • Tenacious, flexible, reliable, decisive and committed to excellence and execution.

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  • Experience managing client services and subcontractor relationships.

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  • Confident communicator with the ability to engage clients, suppliers and internal stakeholders.

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