Partner Strategy & Operations Leader, ProServe Strategy & Operations
The Partner Strategy and Operations (S&O) Leader is responsible for helping to shape, executing. and operationalizing the plans set by the Partner Director for the AWS Professional Services business (ProServe). The Partner S&O Leader will work through their colleagues across ProServe Strategy & Operations (PSO) and other AWS teams to make those plans become a reality.
Key job responsibilities
The Partner S&O Leader dives deep into existing capabilities and mechanisms to inspect how ProServe sells and delivers with our AWS partner network. The Partner S&O Leader will support the Partner Director with go-to-market planning and co-selling with the broader partner community. The scope of this role includes ownership over the evolution of mechanisms for ProServe to meet its partner outcomes.
Key job responsibilities
• Partner Selection and Onboarding: This role will develop and maintain mechanisms to drive the ProServe Partner segmentation and selection to determine the partners ProServe will prioritize, align investments to, engage with, why and how. This includes mechanisms to onboard our delivery partners ensuring the highest level of security and quality.
• Partnership Frameworks: This role will develop and maintain mechanisms for a strategic framework that supports a wide variety of differentiated partnerships, across all ProServe geographies industries, and partner types (ISVs, G/SIs, etc).
• Partner Delivery Governance: This role will develop and maintain mechanisms to oversee Partner and ProServe interactions across hundreds of partners and customer engagements. This includes delivery mechanisms and controls to ensure the highest standards are used consistently to meet/exceed customer expectations. These standards start with security and also include all aspects of delivery quality, schedule, scope and costs.
• Metrics and Reporting: This role will develop, maintain and evolve the ProServe Partner metrics including: Partner Booked Revenue, Partner Delivered Revenue, Partner Co-Sell, Partner Pipeline, and Partner satisfaction. This leader will also support other reporting and insights needed by the Partner Director and other senior business leaders. This will be completed in conjunction with the PSO analytics team.
About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
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Inclusive Team Culture
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Mentorship & Career Growth
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Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.