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Product Manager, AWS Training & Certification

Are you a self-starter with strong data gathering skills, keen attention to detail, and prior experience working in a fast-paced environment? Are you looking for an exciting role that has regular interaction with various teams across AWS? Do you have strong interpersonal and communication skills and a desire to collaborate with others? If so, this team could be the right fit for you!

As a Product Manager, you will work across leadership and multiple teams to understand the T&C programs and offerings and define a communications strategy for how this information is shared across key stakeholders. The role will focus heavily on scalability, efficiency, and operational excellence at a team and business level. You will deep dive both the program details as well as product launches to drive awareness of T&C activities internally and externally.
You will play a key role in defining the metrics, setting goals against those metrics, and reporting out on progress made against. This is an exciting opportunity for anyone looking to make a positive large-scale impact across a business with multiple offerings to a varied customer base.

Key job responsibilities
• Develop, execute and maintain program updates across multiple offerings.
• Identify and implement process improvements and opportunities for innovation and simplification in merchandising.
• Act as the ‘business owner’, possessing a complete understanding of internal and external variables that impact our business.
• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines.
• Communicate regularly with internal stakeholders and teams to iterate on objectives and opportunities.

About the team
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of that empower us to be proud of our . Ongoing events and learning experiences, including our Conversations on and (CORE) and AmazeCon ( ) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.