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Receptionist

Job DescriptionJob Description

For years, Stream Data Centers has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. 

Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades. 

From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options. 

POSITION OVERVIEW

The Receptionist manages the front desk and provides first-class customer service to office visitors and callers. The role also handles a wide variety of administrative tasks to ensure office operations run smoothly.

RESPONSIBILITIES

  • Answer the telephone in a timely manner with an upbeat, friendly and professional voice.
  • Screen telephone calls to main company line.
  • Converse with callers. Ask appropriate questions to provide callers with the best possible information.
  • Present visitors with a positive, lasting first impression of Stream Data Centers
  • Validate garage parking for visitors (if applicable).
  • Ensure all main conference rooms are presentable with chairs aligned, writing materials available, and beverages stocked in refrigerators.
  • Sign for, gather and sort incoming mail and packages; Verify checks for managed properties which have been logged are listed appropriately.
  • Review the parking garage validations on the monthly invoice, notate any needed adjustments, and provide documentation to Office Administration (if applicable).
  • Serve as the main contact for Platinum Parking in TCC Garage, regarding vehicles parked in incorrect spots, vehicle changes, new toll tags, lights on, additional vehicles, etc.
  • Coordinate office lunches and refreshments as needed.
  • Act as the building management liaison - request work orders, office access, activate and deactivate building/suite access fobs, disseminate information provided by building management (road closings, fire drills, tenant events, etc.).
  • Act as backup to Office Manager when Office Manager is out of office.
  • Maintain Stream Data Centers Office Manual.
  • Scan documents and email PDF files to requestor.
  • Call appropriate individuals when packages arrive or ensure they are delivered to their mailbox or desk following all security procedures.
  • Take direction for other assignments as necessary from Supervisor and or Office Manager.
  • Print FedEx labels and ensure packages are mailed timely.
  • Onsite Notary for Stream Data Center Team

MINUMUM QUALIFICATIONS

  • Excellent attendance and punctuality
  • Strong verbal and written communication skills
  • Excellent customer service skills
  • Good organizational skills and attention to detail
  • Ability to multi-task in a fast-paced environment
  • Proficiency with MS Word, Excel, Outlook, and Internet
  • Must be a notary or be willing to obtain your notary upon hiring

QUALIFICATIONS

  • Experience supporting office administrative tasks
  • Familiarity with conference room setup and office coordination
  • Knowledge of parking validation processes and vendor coordination
  • Experience acting as a liaison with building management
  • Ability to handle multiple responsibilities such as courier account setup, event RSVPs, and office manual maintenance

The pay range for this role is between $65,000 - $80,000( base). Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. Stream Data Centers offers annual bonus, benefits, flexible time off (vacation), 401k and a variety of other perks and benefits.

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Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, , , , , origin, disability, military status, or any other reason prohibited by law. Note - Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

If you need any assistance or an accommodation throughout the interview process due to a disability, you may contact us at accommodations@stream-dc.com.