Systems Engineer - Hosting Services

Job DescriptionJob Description

Position Purpose: 

The System Engineer- Hosting Services will handle implementing robust and secure computing solutions. The ideal candidate will have a strong background in data center, servers, storage and virtualization, crucial information security knowledge, exceptional problem-solving skills, and a passion for staying up to date with technology trends.

This position reports into the infrastructure manager and will be based in Jessup, MD
 

Responsibilities include but are not limited to: 

• Architect, recommend, develop global hosting solutions and technologies that support business needs and best practices.

• Monitor all servers and storage devices, manage the System Life Cycle of all our Hosting Systems.

• Architect and manage our global IT hosting services Strategy and Architecture. 

• Architect and implement effective security measures, policies, and procedures to safeguard data, servers, and information systems. 

• Supply insights into virtualization, storage, interoperability, and access to both on-prem and cloud-based infrastructure resources.

• Work with manufacturing teams to integrate best practices around OT infrastructure. Work with the GBS team to ensure identified gaps are remediated. 

• Develop and utilize hosting services incident playbooks.

• Supply mentorship, guidance, and training to other members of the IT team in industry best practices for server and systems management.

• Along with GBS management, update security policies and procedures based on the latest industry standards and best practices. 

• Participate in security assessments to identify vulnerabilities, weaknesses, and potential threats in our systems and infrastructure.

• Provide mentorship, guidance, and training to other members of the IT team and end-users in security best practices and procedures. 

• Participate in audit activities to ensure we are compliant with standards set by Amsted and/or contract requirements. 

Requirements: 

• Bachelor’s degree in computer science, or a related field (relevant certifications may be considered in lieu of a degree).  

• Minimum of 8-10 years of experience as a Server and Storage SME, Systems Administrator, Infrastructure Architect, or a similar role.

• A deep understanding of various operating systems (e.g., Linux, Windows) is essential. Proficiency in tasks such as installation, configuration, patch management, user management, and system monitoring are crucial.

• Strong knowledge of virtualization technologies like VMware, Hyper-V, or KVM is essential for managing virtualized environments efficiently, including provisioning, performance tuning, and resource allocation.

• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) is valuable for hybrid or fully cloud-based hosting.

• Proficiency in scripting languages (e.g., Python, Bash, PowerShell) and automation tools (e.g., Ansible, Puppet, Chef).

• Knowledge of storage technologies (e.g., SAN, NAS (Network Attached Storage), RAID) and storage management tools is important for ensuring data availability, redundancy, and optimal performance.

• Proficiency in designing and implementing backup and disaster recovery strategies, including regular backups, data replication, and recovery testing, is crucial to prevent data loss.

• Familiarity with industry standards and regulations, such as ISO 27001, NIST, GDPR, and PCI DSS.

• Effective communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders. 

• Ability to work collaboratively within a team environment.