Voice Provisioning Engineer

Job Description

Role: Voice Provisioning Engineer\n\nLocation: Gateshead \n\nSalary: £30,000 - £42,000 + Car Allowance\n\n‍Profile\n\nPlanet Recruitment are proud to be working with a very well-respected telecommunications company, who are looking to add a Voice Provisioning Engineer to their team.\n\nMy client has a provisioning engineering team based in Gateshead which consists of highly skilled voice coordinators and technical engineers. In this position you will support internal & external teams, design and coordination of UCaaS solutions, SIP delivery, Complex orders, technical support & liaison with 3rd parties providing relevant products or services, delivering BAU or complex bespoke projects.\n\nKey Responsibilities\n\nProject provisioning including remote system/site builds, user configuration, remote support, technical guidance to end users or engineers, project calls, escalations.\nOn site installations. When required you will be expected to carry out installation of voice equipment on customers sites.

This may include implementing of equipment in data centres or customer premises.\nAssist with end user technical query's, Carry out site and desktop technical surveys, Architecture, and costing.\nTechnical customer presentations, technically validate and sign-off solutions plus creation and approval of documents such as FDS, PID, SOW's.\nOversee project delivery by managed the end-to-end process, ensuring timely and quality completion of deliverables within budget constraints.Essential Experience\n\nExperience with provisioning the Mitel suite of MiVoice business products and their applications especially MiCC & MiCollab\nExperience with deployment of Zoom Phone, Zoom Contact centre and the Zoom Application portfolio.\nExperience with Data networking such as data switch installs, VLAN configurations, router installs, server builds, Windows deployments\nExcellent communication skills, with the ability to present information clearly to non-financial stakeholders.\nA proactive approach to continuous improvement in accounting processes and systems.If you feel you have the right skill set and want to work for a growing organisation, then please apply ASAP.\n\nINDIT\n\nPlanet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.\n \n By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.\n\nOnly candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.\n\nPlease note that no terminology in this advert is intended to discriminate on the grounds of a person's , marital status, race, religion, , , or .

Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position