Inside Sales Representative

Job Description

Exponential Power offers a complete line of Power system components to utilities, industrial companies, renewable energy companies, data centers and telecom companies. Our products include emergency standby power batteries, chargers, DC power systems, converters, inverters, UPS systems and ancillary items. We offer complete turnkey solutions to our customers to include installation, testing and maintenance services.

The position of Inside Sales Representative requires an energetic, self-motivated individual who excels at customer solution selling and has a strong desire to succeed. This position will maintain current customer sales activities as well as initiate prospecting activities to identify new customers, provide quote assistance and follow-up on prospective new customer activities within the Datacenter and Industrial space.

While the intent of this role is largely a proactive outbound calling role, this person will also field inbound inquiries and requests from customers in the Datacenter space. Outbound contacts will be strategically focused on revenue growth and customer retention.

Responsibilities

• Maintain established accounts by making sales calls and providing superb customer service in pursuit of additional sales.
• Consult with existing customers and new prospects to determine their needs and build strong relationships.
• Develop a sales strategy to penetrate new markets within an assigned territory and convey to customers and prospects an understanding of company product offerings.
• Communicate effectively with upper management, team members and cross departmentally to support company accounts.
• Reporting sales pipeline management via CRM.
• Meet the daily goal of outbound calls and emails.
• Prospecting/validating new leads.
• Meeting/Exceeding assigned and personal sales goals/targets.

Qualifications

• Bachelor's degree or equivalent experience in Business
• 3+ years in inside sales or 6+ years in customer service.
• Battery, Charger and UPS product and service sales knowledge is but not required.
• Electrical power equipment and previous demonstrated sales experience in a technical sales role is desired however not required.
• Knowledge of industry customers (i.e. end users, engineering firms, etc.) is a PLUS.