L2 Data Center Server Tech

Job DescriptionJob Description

Level 2 Data Center Technician

Location: 7725 Lake Rd., Barker, NY (Onsite)

Position Summary

The Level 2 Data Center Technician is responsible for the installation, deployment, maintenance, and troubleshooting of server and network hardware within a hyperscale AI data center. This role supports the day-to-day operation of mission-critical infrastructure by performing rack and stack activities, hardware replacements, structured cabling, inventory management, and incident response while maintaining high availability and strict operational standards.

Primary Responsibilities

• Install, rack, and deploy servers, storage systems, and network equipment.
• Perform rack and stack activities for new infrastructure deployments.
• Install, label, route, and replace copper and fiber optic cabling.
• Execute hardware break/fix activities, including:
• • Server tray swaps
  • Hard drive replacements
  • Memory upgrades
  • Power supply replacement
  • NIC and component replacement
• Troubleshoot server hardware and basic network connectivity issues.
• Perform visual inspections and diagnostics on failed equipment.
• Respond to operational incidents while meeting SLA requirements.
• Update asset management systems and accurately document completed work.
• Follow change management and standard operating procedures (SOPs).
• Maintain inventory accuracy for servers, network equipment, and spare parts.
• Coordinate with engineers, vendors, and operations teams during deployments and maintenance windows.
• Maintain cable management and data center cleanliness.
• Follow all safety, security, and environmental procedures while working in production environments.

Required Skills

• Server hardware installation and maintenance
• Rack and stack experience
• Structured cabling (Cat5e/Cat6)
• Fiber optic cabling
• Cable dressing and labeling
• Hardware break/fix
• Basic TCP/IP networking
• Basic Linux familiarity
• Asset management
• Ticketing systems
• Documentation
• Attention to detail
• Ability to work in fast-paced, mission-critical environments

Experience

• 2–7+ years supporting enterprise or hyperscale data centers
• Experience with AI, cloud, or HPC environments
• Familiarity with Dell, HPE, Supermicro, Cisco, Arista, or NVIDIA hardware
• Experience with:
• • Server deployments
  • Hardware refreshes
  • Cable remediation
  • Inventory audits
  • Remote hands support
• Experience working rotating shifts or providing on-call support.

Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.