Job DescriptionJob Description
About the Role:
The Senior IT Systems Network Administrator designs, installs, configures, and supports internal and/or external networks and systems and well as provides guidance and training to the desktop support staff.
Essential Duties and Responsibilities:
- Recommend, configure, upgrade, maintain and troubleshoot all computers, printers and monitors
- Develops and/or helps maintain all IT systems, infrastructure, applications, and security.
- Monitor and test for network performance issues and troubleshoot problems when they arise.
- Secure the network by developing network access, monitoring usage, and analyzing logs.
- Remotely support regional data centers and field offices with some travel required.
- Documenting processes both internal IT and external end user processes, lead end user requirements gathering.
- Interact with vendors and other 3rd party contractors to manage projects and secure products and services.
- Research and recommend applications, equipment, upgrades, patches.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- And other duties as assigned.
Job Requirements:
- Experience with VMWare, Cisco, Palo Alto firewalls and AWS cloud services strongly
- Ability to troubleshoot WAN, LAN, and WLAN issues, at times under pressure
- Proactive approach to dealing with customers and technical issues
- Bachelor’s degree in Computer Science, Information Technology, or related
- Must demonstrate excellent knowledge Microsoft technologies, Azure, Windows desktop and server operating systems, Office 365, and GPO’s
- Experience with ERP systems and ERP migrations
- Strong analytic and problem-solving skills.
- Ability to work equally well in a team environment as well as independently.
- Strong written and verbal communications skills.
- A certain degree of creativity and latitude is required
- Some project management experience desired
- Positive customer service oriented attitude
- Excellent interpersonal and customer service skills
- Ability to multi-task and prioritize effectively
- Ability to take direction well and transition quickly to changing business needs
- Ability to think and act independently
- Ability to lead people and obtain results through others
- Ability for repetitive motions of wrist, hand, or fingers
- Ability to see things at close vision
- Ability to lift and/or move up to 20 pounds